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Palais-Hotel Erzherzog Johann

★★★★·8.7/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 41 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location near Hauptplatz, spacious vintage rooms, and friendly staff. Common complaints involve confusing parking directions, outdated room facilities (noise, AC issues), and occasional cleanliness lapses.

Dimension scores · cross-source

Location9.2
Service8.6
Surroundings8.6
Facilities8.5
Cleanliness8.5
Value7.7
Rooms7.2

KEYIdeal for those seeking central location and history. Drivers should verify parking; sensitive guests should inspect rooms for noise and condition.

FAQ · grounded in hotel data & reviews

locationHow is the location of this hotel?
Ideally located in Graz's old town near Hauptplatz, scoring 9.2/10 for location. It offers easy access to main attractions.
diningWhat are the dining options like?
Guests praise the rich breakfast. The on-site Ernst Fuchs Bar offers a wide array of cocktails, perfect for unwinding.
roomHow are the room facilities and comfort?
Rooms are spacious with baroque elegance but noted as somewhat outdated. Issues include average soundproofing and limited AC use (Room score: 7.2).
serviceIs the service quality good?
Staff are highly rated for being friendly, with a service dimension score of 8.6. This is a key highlight for guests.
facilityWhat fitness and leisure facilities are available?
Facilities include a sauna, infrared cabin, and fitness room (surcharge), plus e-bike charging. Facility score is 8.5.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Private check-in/out and cashless payment are available.
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