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Holiday Inn Express Hotel & Suites Rochester - Victor by IHG

★★·8.8/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2016-07-14 opened· 104 rooms· Check-in 03:00 PM / out 11:00 AM
Express check-outMeeting roomsFireplace in lobbyFitness facilitiesFree breakfast24-hour front deskAll 37 facilities +
Review
Official

Welcome to the Holiday Inn Express & Suites here in Victor NY. Hot Tub and Pool are open. Hungry in the morning? We offer a free breakfast buffet with eggs, breakfast meats, signature cinnamon rolls, pancakes and much more. Need to check your emails? We have free high-speed internet access throughout the hotel. Eastview Mall Shopping and several different restaurants are 1 mile north of the hotel. Just 5 minutes away is Finger Lakes Gaming and Racetrack. Looking for more shopping the Waterloo Outlet Mall is 25 minutes east of the hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 357 guest reviews · multi-source · as of 2026-07-07

Guests praise the renovated clean rooms, comfortable beds, and helpful staff. Breakfast is mixed. Common complaints include poor soundproofing, occasional facility issues like pool closures, and minor cleanliness lapses.

Dimension scores · cross-source

Rooms10.0
Location9.0
Cleanliness8.9
Facilities8.4
Value8.0
Service8.0
+ PraisedFriendly staff · Clean and comfortable rooms · Good breakfast · Convenient location
- ComplaintsPoor pool/hot tub maintenance · Noise issues · Missing amenities · Limited breakfast availability

KEYGood for value seekers valuing service. Noise-sensitive guests should beware; verify pool status beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?+
Yes, with a location score of 9.0, it is conveniently located near highways and malls, ideal for driving guests.
diningDoes the hotel offer breakfast? How is the quality?+
Free buffet and grab-and-go options are provided. While some find it rich, others note inconsistent quality and occasional equipment issues.
businessHow is the experience for business travelers?+
Business guests praise the responsive staff and clean, spacious rooms. However, Wi-Fi can be unstable, and some appliances may be noisy.
familyIs this hotel suitable for families?+
Families appreciate the friendly service, clean rooms, and comfortable beds. Breakfast is often a highlight, but poor soundproofing is a concern.
coupleWhat are the pros and cons for couples?+
Pros include clean, comfortable rooms and new facilities. Cons involve poor soundproofing and potential maintenance issues like odors or damaged furniture.
roomHow are the room facilities and comfort?+
Rooms scored 10.0, being clean and recently renovated with excellent bedding. However, missing or faulty amenities like fridges are occasionally reported.
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