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Kixby

★★★★·9.3/ 10Excellent
·Hotels
1901 opened · 2022 renovated· 195 rooms· Check-in 4:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxFacilities for disabled guestsAll 29 facilities +
Review
Official

Kixby provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Kixby as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Kixby. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location near Empire State Building and subway, plus friendly staff. Rooms are clean with free water bottles and 2nd-floor refreshments. Complaints focus on small room sizes, tight bathrooms, and street noise affecting sleep.

Dimension scores · cross-source

Location9.6
Surroundings9.4
Cleanliness9.2
Service8.8
Value8.6
Facilities8.3
Rooms8.2
PraisedExcellent location · Friendly staff · Free refreshment station · Clean and comfortable rooms
ComplaintsStreet noise · Small rooms · Resort fee disputes · Poor check-in experience

KEYIdeal for travelers prioritizing location. Expect compact rooms; request rear/high-floor quiet rooms if sensitive to noise. Check resort fees.

FAQ · grounded in hotel data & reviews

locationHow is the location of Kixby Hotel? What attractions are nearby?
The hotel boasts a prime location near Herald Square, within walking distance of the Empire State Building and a subway station. It scores 9.6/10 for location.
diningDoes the hotel offer breakfast or dining services?
The hotel features a restaurant and room service. A 2nd-floor refreshment area offers free water bottles. While breakfast value varies, the rooftop bar is highly recommended.
coupleIs this hotel suitable for couples?
Highly recommended for couples. 122 guests praised the location, service, and rooftop views. The overall recommendation rate is 99%.
familyWhat should families with children note?
Children are allowed. Families appreciate the location but note potential issues with soundproofing, small bathrooms, and slow elevators in some rooms.
roomWhat are the room facilities? Are they spacious?
Rooms feature mini-fridges, desks, safes, and free WiFi. However, some guests find them small with tight bathrooms. Cleanliness scores 9.2/10.
serviceHow is the quality of service at the hotel?
Staff are praised for being friendly and professional, scoring 8.8/10 in service. Some guests reported check-in issues or fee disputes, so verify bills carefully.
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