Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-22

Guests praise friendly staff, abundant breakfast, and convenient location. Main complaints involve dated facilities, odors in some rooms, missing toiletries, and occasional poor restaurant service or food quality.

Dimension scores · cross-source

Wi-Fi8.7

Service8.5

Location8.2

Value7.9

Cleanliness7.6

Rooms7.3

Surroundings7.2

Facilities6.9

＋ PraisedFriendly and attentive service · Rich and delicious breakfast · Comfortable and clean beds · Good value for money

－ ComplaintsAging facilities · Unpleasant odors · Poor hygiene in some areas · Lack of bike parking

KEYSuitable for those valuing service and food over decor. Manage expectations regarding aging facilities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Budget Double or Twin Room

2 × Twin bed12 ㎡up to 2

The twin/double room offers a wardrobe and parquet floors, as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

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Budget Single Room

1 × Twin bed12 ㎡up to 1

The single room provides a wardrobe, parquet floors, as well as a private bathroom featuring a walk-in shower. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

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Facilities · 22

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFamily roomsLift / ElevatorPacked lunchesParkingPets allowedTerraceKid mealsPet bowlsPet basketStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusCashless payment availableInternet accessElectric bicycle charging stationOffsite parking discounted rates availableSelf parking (surcharge)Wine release eventsFree wired internetNon-smoking roomsRestaurant

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Nearby & map

DiningSights

1

Harzfenster by Johannes Steingrüber

Creative, Modern Cuisine

€€€€

An exclusive little area in Hotel Görtler has been carved out for this restaurant. Its colour scheme echoes the surrounding nature – the tables upholstered in forest-green Alcantara are particularly striking. There is an open kitchen area, where diners can see some of the dishes being finished and plated up. The atmosphere is cosy and intimate, and the service is charming and relaxed yet sophisticated – thanks to the team, from the sommelier to the chefs, including chef-patron Johannes Steingrüber himself. With its creative, pleasingly pared-back combinations, the seven- to 10-course menu make

1.8km

2

Ratsstube

Modern Cuisine, Regional Cuisine

€€

What was once the town hall is now home to a cosy yet on-trend restaurant that combines contemporary design with the warmth of wood and natural tones. The cuisine is ambitious, creative and modern, but at the same time agreeably down-to-earth. The names of the dishes are original, such as "Feuerstarter" ("Firestarter"): corn-fed chicken pot-au-feu from the charcoal grill, or "Geflüster" ("Whispers"): Ahrenholz catfish fillet, char caviar, pea medallions, leek, elderflower beurre blanc. The colourful, visually appealing creations are underpinned by meticulous preparation and are a joy to eat. I

10.7km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.