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Hotel Monaco

★★★·8.3/ 10Recommended
·Hotels
24-hour front deskLuggage storageFree WiFiInternet accessElevatorComputer stationAll 19 facilities +
Review
Official

This city business hotel, located just 150 meters from Paseo de la Reforma and the historic center, offers 100 comfortable accommodations, ranging from standard rooms to master suites with hot tubs. Guests enjoy convenient access to transportation, with the Hidalgo metro station only 100 meters away and the Norte bus terminal 3 km away. Mexico City International Airport is a short 15-minute drive. The hotel features a 24-hour reception, currency exchange, and on-site parking. For business travelers, a conference room for up to 100 people and WLAN internet access are available. All rooms offer modern amenities including cable TV, a safety deposit box, and Wi-Fi. Each en suite bathroom includes a shower, and rooms feature double or king-size beds. Master Suites also include air conditioning and a hairdryer. Guests can savor a breakfast buffet in the hotel restaurant, which also serves lunch and dinner à la carte in a relaxed, family-friendly setting.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praise friendly staff, rich breakfast, rooftop pool, and prime location. Main complaints involve small/dark rooms, poor soundproofing, cramped bathrooms, lack of ramps, and balcony shade.

Dimension scores · cross-source

Service9.8
Location9.5
Cleanliness9.5
Rooms9.4
Facilities9.2
Wi-Fi9.0
Value8.9
+ PraisedFriendly and attentive staff · Excellent breakfast buffet · Great rooftop pool view · Prime location with free beach amenities
- ComplaintsSmall or dark rooms · Poor soundproofing · Tiny bathrooms · Lack of accessibility ramps

KEYIdeal for service-focused travelers. Avoid if space-sensitive due to small rooms/noise. Note lack of accessibility ramps.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Centrally located in Mexico City near Paseo de la Reforma and Palacio de Bellas Artes. Guests praise its prime spot for exploring key attractions.
diningWhat about breakfast? Is there a restaurant?+
A paid daily buffet breakfast is available and highly praised for being abundant. The hotel features Monaco restaurant serving Mexican cuisine and a bar.
serviceHow is the service attitude?+
Service scores 9.8/10. Guests consistently praise the friendly and attentive staff, including helpful tour and ticket assistance.
roomHow are the room size and soundproofing?+
Some guests report small, dark rooms with poor soundproofing and cramped bathrooms. Consider sea-view balcony rooms, but note humidity issues.
facilityIs there a pool or other leisure facilities?+
The hotel features a great rooftop pool with excellent views, a major guest highlight. Other amenities include free WiFi, 24-hour front desk, and laundry.
policyWhat are check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed. Free self-parking is available (limited spaces), along with accessible parking.
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