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DoubleTree by Hilton Hotel Jacksonville Airport

★★★★·8.7/ 10Recommended
DDoubleTree by Hilton·Hilton Honors·Hotels
1977 opened · 2015 renovated· Check-in 16:00 / out 11:00
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 45 facilities +
Review
Official

我们距离杰克逊维尔国际机场仅几步之遥,并提供24小时免费机场接送服务。河城市场、JAXPORT和杰克逊维尔动物园和花园都在15分钟内。享受我们的餐厅和酒廊、活动空间、健身中心、盐水泳池和湖畔露台。一块温暖的逸林饼干等待您的到来。

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 623 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff and convenience but criticize aging facilities, room odors, cleanliness issues, and inconsistent front desk service.

Dimension scores · cross-source

Location9.0
Surroundings8.6
Cleanliness8.5
Service8.3
Facilities8.3
Value7.8
PraisedConvenient location/shuttle · Friendly/professional staff · Clean/comfortable rooms · Exceptional staff service
ComplaintsExtra fees for parking/breakfast · Outdated facilities/maintenance · Poor bed/bathroom design · Dated facilities needing maintenance

KEYSuitable for those valuing service/location; expect aging facilities and inspect room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow far is this hotel from Jacksonville International Airport? Is transportation convenient?
Located just 1 km from the airport, it offers excellent convenience with a 24-hour shuttle service, highly praised by guests for easy transit.
serviceHow is the service attitude? Are there recommended staff members?
Staff are highly praised for being friendly and professional, with specific mentions of LaToya, Santrel, and Pam. Service scores 8.3/10, though front desk consistency varies.
pros_consWhat are the main pros and cons of staying here?
Pros: Convenient location, friendly staff, good dining/shuttle. Cons: Aging facilities, room odors/cleanliness issues, AC faults, and parking fee disputes.
diningIs there a restaurant on-site? How is the dining experience?
Features Frequency Restaurant & Lounge and a coffee shop serving meals all day. Reviews are mixed, with some praising the food while others found it lacking.
familyIs this hotel suitable for families with children?
Allows children and pets with family rooms available. While location and service are praised, aging facilities and potential hygiene issues require careful room inspection.
businessIs this convenient for business travelers? What facilities are supported?
Ideal for business travelers near the airport with meeting spaces. Staff service is highly rated, but watch out for AC noise and varying room cleanliness.
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