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The Accord Metropolitan

★★★★·8.6/ 10Recommended
·Hotels
Express check-outMeeting roomsFitness facilitiesFull-service spa24-hour front deskGardenAll 49 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests highly praise the exceptional, personalized service and outstanding breakfast. While most find the hotel clean and well-located, some note outdated room fixtures, carpet stains, and low water pressure. A few negative reviews mention mosquitoes and booking errors.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Facilities9.2
Value9.0
Service9.0
Location9.0
+ PraisedEfficient and warm front desk service · High-quality dining · Prime location · Clean and comfortable rooms
- ComplaintsEmpty minibar · Limited late-night room service · Shortage of toiletries · Lack of children's play areas or games

KEYIdeal for those valuing service and dining. Guests seeking modern hardware should verify room condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and accessibility?+
Located centrally in Chennai with high convenience ratings. Airport and train station pickups are available for a surcharge.
diningIs breakfast and dining varied?+
Dining is excellent with four restaurants including The Brick Oven. Breakfast is highly praised, plus 24-hour room service and a bar.
serviceWhat is the level of service?+
Service is exceptional with enthusiastic, personalized care from multilingual staff. Service dimension scores a perfect 9.0.
facilityWhat fitness and leisure facilities are available?+
Features a full-service spa, sauna, steam room, hot tub, and 24-hour fitness center. Also includes a rooftop terrace and garden.
familyIs this hotel suitable for families?+
While staff are child-friendly, the hotel explicitly states children are not allowed and lacks play areas, making it unsuitable for families.
businessIs it convenient for business travelers?+
Highly suitable with a 24-hour business center, meeting rooms, and free internet. Business travelers praise the efficiency and location.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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