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Mercure Chantilly Resort & Conventions

★★★★·8.8/ 10Recommended
·Hotels
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 83 facilities +
Review
Official

Discover this unmissable destination in the heart of the forest, just outside of Paris. The hotel boasts breathtaking views of the historic town of Chantilly. The resort consists of 175 rooms and 25 suites, with indoor and outdoor swimming pool, gym, golf course, a variety of dining options, 1 restaurant, 1 bar, and 2 terraces and a conference space.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the scenic location near Chantilly, modern facilities, and friendly staff. However, complaints highlight slow service, long waits, maintenance issues, and value-for-money concerns.

Dimension scores · cross-source

Location9.1
Rooms8.9
Cleanliness8.8
Facilities8.5
Surroundings8.2
Service8.1
Wi-Fi7.5
Value7.5
PraisedExcellent location and scenery · Popular pool facilities · Some staff are welcoming · Spacious and comfortable rooms
ComplaintsBreakfast quality and wait times · Poor soundproofing · AC issues or insufficient cooling · Mosquito and insect problems

KEYIdeal for nature lovers. Plan dining in advance and expect potential service delays.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?
Located in a scenic countryside near Chantilly Castle and golf courses, it boasts a 9.1 location score. Guests appreciate the peaceful natural atmosphere and convenience.
diningWhat is the quality of dining and breakfast like?
The Veranda restaurant offers gourmet meals, and the breakfast is rich and highly rated. However, some reviews note fluctuations in quality, so specific dietary needs should be confirmed.
facilityWhat leisure and fitness facilities are available?
Facilities include 2 pools (one heated), sauna, hammam, fitness center, and an 18-hole golf course with a 15% discount for guests. The facility score is 8.5.
roomWhat is the view and comfort level of the rooms?
Every room offers forest or golf course views with LCD TVs and Wi-Fi. Room scores are high at 8.9, though some guests noted issues with soundproofing and AC maintenance.
serviceHow is the level of service at the hotel?
Staff are generally friendly and professional, with a service score of 8.1. However, some guests reported slow efficiency and long waits, especially during peak times.
familyIs this hotel suitable for families with children?
Yes, it is family-friendly. It allows pets, offers kid meals, outdoor play equipment, and family rooms. Families appreciate the nature and pools, but should note maintenance issues.
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