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Sheraton Raleigh Hotel

★★★·8.5/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 41 facilities +
Review
Official

At Sheraton Raleigh Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Sheraton Raleigh Hotel simplify the organization of your excursions, tourist activities, and other adventures in Raleigh (NC). Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Sheraton Raleigh Hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Sheraton Raleigh Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Sheraton Raleigh Hotel, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Sheraton Raleigh Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 357 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime downtown location, friendly staff, comfortable beds, and strong water pressure. Common complaints include outdated facilities needing renovation, occasional cleanliness issues, equipment malfunctions, and slow service during peak times.

Dimension scores · cross-source

Location9.4
Cleanliness8.6
Service8.4
Facilities8.2
Surroundings8.2
Value7.8
PraisedExceptional staff service · Convenient location · Good shower pressure · Comfortable beds
ComplaintsPoor cleanliness · Outdated facilities/poor maintenance · Poor soundproofing · AC issues

KEYSuitable for location-focused travelers. Expect older facilities; verify room condition and avoid peak event times for better service.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in downtown Raleigh with excellent accessibility (score 9.4). It is near Lincoln Theatre, Raleigh Station, and the Duke Energy Center, offering convenient transport and dining options.
diningWhat dining options are available?
The hotel features Jimmy V’s Osteria + Bar serving modern Italian cuisine with the city's largest outdoor covered patio, plus an on-site coffee shop for breakfast to dinner.
businessHow do business travelers rate the hotel?
Business guests praise the warm, responsive staff but note mixed reviews on facilities, citing issues like outdated decor, noise, and occasional AC malfunctions.
familyIs this hotel suitable for families?
Yes, families appreciate the professional service and quiet, clean rooms. However, facilities are dated, and parking may incur extra fees.
coupleWhat are the pros and cons for couples?
Pros include excellent service and convenient location. Cons involve aging facilities, potential AC issues, odors, and long elevator waits.
roomHow are the room facilities and comfort?
Beds are comfortable with good water pressure. However, facilities are generally outdated, with some reports of equipment failures and cleanliness issues.
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