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Truntum Kuta

★★★★·8.7/ 10Recommended
·Hotels
📍Jl Pantai Kuta No 1 Kuta, Br. Pande Mas, Kuta, Bali, 80361 · Kuta ↗
📞+62361751361
Meeting roomsFull-service spa24-hour front deskGardenLuggage storageTerraceAll 35 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime beach location, warm personalized service, and comfortable facilities, frequently mentioning staff names. Main complaints involve AC leaks in older rooms, firm beds, poor pillows, small bathrooms, and aging infrastructure.

Dimension scores · cross-source

Location10.0
Surroundings9.4
Service9.0
Cleanliness9.0
Facilities8.6
Value8.0
＋ PraisedWarm, personalized staff service · Excellent beachfront location · Rich pool facilities loved by kids · Good value and reasonable F&B prices
－ ComplaintsSome facilities appear worn/tired · Poor soundproofing between rooms · Uncomfortable beds/pillows · Breakfast variety/quality needs improvement

KEYIdeal for those valuing location and service. Book newer/higher floors to avoid aging issues; confirm bedding preferences.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient to get to the beach?＋
Located in the heart of Kuta with a perfect 10.0 location score, it is right next to the beach. Guests praise the prime beachfront access.
diningHow is the breakfast? Is it included in the room rate?＋
Breakfast is available at a surcharge but offers diverse and delicious options. Breeze Resto serves various dishes, and 24-hour room service is also available.
familyIs this hotel suitable for families with children?＋
According to policy, children are not allowed. While past family reviews praised the service, current regulations restrict stays for guests with children.
coupleWhat is the experience like for couples? Are the rooms quiet?＋
Couples love the warm service and seaside location. However, some older rooms have noise, AC leaks, or ceiling dampness; request upgrades or newer rooms.
roomWhat are the room facilities like? What are the pros and cons?＋
Features 322 air-conditioned rooms with modern amenities. Pros include comfort; cons involve small bathrooms, firm beds, and potential dampness in older buildings.
serviceHow is the hotel's service attitude?＋
Service scores 9.0/10. Guests highly praise the warm, personalized service, often naming staff members. Multilingual staff and concierge are very responsive.
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