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SureStay Plus Hotel by Best Western Chicago Lombard

★★★·8.5/ 10Recommended
SSureStay Plus Hotel by Best Western·Best Western Rewards·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLuggage storageSafety deposit boxAll 31 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at SureStay Plus by Best Western Chicago Lombard. Indulge in the numerous pursuits available at SureStay Plus by Best Western Chicago Lombard. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 312 guest reviews · multi-source · as of 2026-07-09

Guests praise free parking, location, friendly staff, and varied breakfast. Common complaints include dated facilities, inconsistent cleanliness (ants, stains), poor soundproofing, overpowering fragrance, and WiFi connectivity issues.

Dimension scores · cross-source

Facilities9.2
Service9.0
Cleanliness9.0
Surroundings9.0

KEYSuitable for budget travelers valuing parking and breakfast. Request renovated rooms if sensitive to noise or age.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What conveniences are nearby?
Located just 1km from Yorktown Shopping Center, it offers great convenience for shoppers. Guests praise the prime location and free parking.
diningHow is the breakfast experience?
Breakfast is varied and well-received. A snack bar/deli is also on-site for convenient dining options.
familyIs this hotel suitable for families with children?
Yes, children are allowed and family rooms are available. Some rooms feature sofa beds, fridges, and microwaves, adding comfort for families.
businessIs it convenient for business travelers to work here?
Each room has a desk and free wired internet. A business center and 24-hour fitness center are available for work and wellness.
roomAre the room facilities modern? How is the hygiene?
Rooms have TVs and tea/coffee makers, but some facilities are dated. Hygiene is mixed; while deep cleaning is used, some guests reported ants and stains.
serviceWhat are the front desk hours and staff attitude?
Staff are widely praised as friendly. However, the front desk has limited hours, so check-in times should be confirmed in advance.
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