Serhs Natal Grand Hotel & Resort
Situated on the Via Costeira coastline, 500 m from the Rio Grande do Norte Convention Centre, this hotel is approximately 10 km from the city centre and its many dining opportunities and entertainment venues. Aluisio Alves international airport is also conveniently located just 38 km away. The air-conditioned establishment offers conveniences, such as a cosy bar and an on-site restaurant. Corporate travellers will surely appreciate the conference facilities and, in addition, there is a garage provided for those arriving by car. All rooms come with a sea view and are fitted with an en-suite bathroom and a plasma-screen TV. Internet access and a minibar are also included in units as standard.
Guest scores & sentiment
From 205 guest reviews · multi-source · as of 2026-07-13
Guests praise the prime oceanfront location, spacious rooms, and enthusiastic staff. Main complaints focus on inconsistent food quality, slow service, and chaotic check-in processes.
Dimension scores · cross-source
KEYSuitable for those valuing views and facilities. Expect variable food quality and plan for potential check-in delays.
FAQ · grounded in hotel data & reviews
Room types · 11
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Suite Presidencial
<p><strong>1 King Bed</strong></p><p>2067-sq-foot individually furnished room, located on the top floor, furnished balcony with beach and sea views</p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and wet bar; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Deluxe Room (Apartamento Prime Frente Mar)
<p><strong>1 King Bed OR 1 Twin Bed</strong></p><p>279-sq-foot room with sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Deluxe Room (Apartamento Prime Lateral Mar)
<p><strong>1 King Bed OR 2 Large Twin Beds</strong></p><p>279-sq-foot individually decorated room with beach and partial sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Apartamento Família Prime Frente Mar
<p><strong>2 Queen Beds OR 1 Queen Bed and 1 Double Bed</strong></p><p>Views of the beach and sea</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Exclusive Suite, 1 Bedroom, Private Pool, Beach View
<p><strong>1 King Bed</strong></p><p>Located on the top floor, furnished balcony with beach views</p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and wet bar; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Family Room (Apartamento Família Prime Lateral Mar)
<p><strong>2 Queen Beds OR 1 Queen Bed and 1 Double Bed</strong></p><p>Overlooking the beach</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Junior Suite (Prime Frente Mar)
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>Views of the beach and sea</p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and rainfall showerhead</p><p><b>Practical</b> - Safe, desk, and wardrobe or closet; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Junior Suite (Prime Lateral Mar)
<p><strong>1 King Bed and 1 Twin Sofa Bed</strong></p><p>Views of the beach and ocean (partial)</p><br/><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Turndown service and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub, and rainfall showerhead</p><p><b>Practical</b> - Safe, double sofa bed, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Premium Suite
<p><strong>1 King Bed</strong></p><p>Furnished balcony with beach views</p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop workspace, safe, and wet bar; extra futon mattress (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Quarto Exclusive Family
<p><strong>1 Double Bed and 1 Double Sofa Bed</strong></p><p>Located on the top floor, furnished balcony with sea views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, safe, and wet bar; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
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Quarto Premium Family
<p><strong>2 Double Beds</strong></p><p>Furnished balcony with sea views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch Smart TV with digital channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and dining table</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and designer toiletries</p><p><b>Practical</b> - Laptop workspace, safe, and wet bar; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p>
Rates / book on FlyerTrip →Facilities · 54
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.