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Hampton Inn & Suites Edmonton/West

★★★·9.1/ 10Excellent
HHampton by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 47 facilities +
Review
Official

This luxurious hotel lies close to the magnificent Banderas Bay, lying just 30 metres away from the beach. The hotel is situated on the spectacular golden coastline of Mexico, tempting guests into a picture-perfect setting. The hotel lies just 30 metres away from links to the public transport network, while the airport is located just a 15 minutes' driving distance away. This modern hotel enjoys a charming architectural design, comprising beautifully-appointed guest rooms. The rooms come complete with modern amenities, for added comfort and convenience. Guests can relax and unwind in the hotel's outdoor complex, enjoy an energetic workout in the gym, or partake in a game of tennis on the court.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptionally friendly and attentive staff, along with the extensive and high-quality complimentary breakfast. Rooms are generally spacious, clean, and comfortable, with well-maintained family amenities. Minor drawbacks include occasional pool maintenance issues, crowded breakfast areas during peak hours, and the hotel's somewhat remote location requiring a car. Overall, it delivers a reliable and welcoming experience.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Facilities8.8
Cleanliness8.7
+ PraisedFriendly and helpful staff · Spacious and clean rooms · Good kids' pool facilities · Delicious and varied breakfast
- ComplaintsUncomfortable beds · Slippery or noisy pool area · Outdated facilities · Disorder during team bookings

KEYIdeal for families and drivers seeking attentive service and a solid breakfast. Verify pool status beforehand, dine off-peak, and request firmer bedding if needed.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located 3km from West Edmonton Mall, it requires a car but offers convenient highway access (Location score: 9.0).
diningWhat is the breakfast like and what are the options?+
Free hot breakfast is extensive and high-quality, though peak hours can be crowded.
familyIs this hotel suitable for families with children?+
Highly recommended for families; spacious rooms, family amenities, and pet-friendly policies are praised.
businessIs it convenient for business travel? How is the Wi-Fi and workspace?+
Rooms have desks and free Wi-Fi, but some guests report unstable evening internet affecting work.
roomWhat are the room conditions like? Are the beds comfortable?+
Rooms are generally spacious and clean with comfortable beds, though some show wear or need better cleaning.
serviceIs the hotel service friendly?+
Staff are consistently praised as friendly and efficient (Service score: 9.0), with 24-hour reception.
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