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The Fern An Ecotel Hotel, Lonavala

★★★★★·8.5/ 10Recommended
·Resorts
Offsite parking discounted rates availableClubhouseAir conditioningSwimming poolFamily roomsLift / ElevatorAll 84 facilities +
Review
04

Guest scores & sentiment

From 148 guest reviews · multi-source · as of 2026-07-18

Guests praise staff hospitality, spacious clean rooms, and delicious food, ideal for weddings. Complaints focus on Wi-Fi issues, occasional service lapses during events, opaque billing, and limited non-veg breakfast options.

Dimension scores · cross-source

Service8.6
Rooms8.3
Location8.2
Cleanliness8.2
Facilities8.1
Value7.4
Wi-Fi7.0
PraisedAbundant & tasty breakfast · Courteous & helpful staff · Spacious & clean rooms · Quiet location & ambiance
ComplaintsPoor WiFi & mobile signal · Inconsistent food temp & portions · Subpar facility maintenance · Misleading mountain view

KEYIdeal for families and weddings valuing service and food. Check Wi-Fi reliability, child policies, and event schedules to ensure consistent service.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the railway station and attractions? Is transport convenient?
The hotel is 7.4 km from Lonavala Railway Station and offers airport transfers plus free parking. It provides easy access to nearby attractions like Kune Falls and Bhushi Dam.
diningWhat are the breakfast options? How is the food quality?
The hotel features an on-site restaurant and coffee shop offering kid meals and packed lunches. Reviews praise the delicious and varied cuisine, though some note limited non-vegetarian breakfast options.
familyIs it suitable for families? How are the kids' facilities?
The hotel welcomes children with a kids' club, outdoor play equipment, and family rooms. While 82 family groups praised the environment and service, some noted the play area needs better hygiene maintenance.
coupleWhich room type is recommended for couples? What about the view?
Couples highly recommend the Fern Club Mountain View Room and Hazel Suite for their spacious layouts and bathtubs. With a service score of 8.6, it offers a romantic stay, though peak wedding events may reduce privacy.
roomWhat are the room facilities and cleanliness like? Is there AC?
All rooms feature air conditioning and modern amenities in spacious layouts. With room and cleanliness scores of 8.3 and 8.2 respectively, the hotel enforces strict disinfection protocols between stays.
policyWhat are the check-in and check-out times? Is express service available?
Standard check-in is at 14:00 and check-out at 11:00. The hotel offers express and private processing channels, backed by an 8.6 service score for efficient luggage storage and itinerary planning.
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