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Metro Points Hotel

★★★·7.9/ 10Good
·Hotels
📍8500 Annapolis Rd, Hyattsville, Maryland, 20784 · Hyattsville ↗
Fitness facilitiesLong-term parking24-hour front deskLuggage storageFree WiFiLibraryAll 34 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the convenient location, nearby shopping, tidy lobby, and friendly staff. However, rooms are often described as dated, with recurring maintenance issues such as plumbing leaks, unreliable hot water or AC, uncomfortable beds, and corridor odors. Some guests also report unclear breakfast voucher details, front desk communication gaps, and billing disputes. The overall experience is solid for its location and service, but room upkeep needs improvement.

Dimension scores · cross-source

Wi-Fi8.5
Location8.1
Service7.5
Rooms7.4
Cleanliness7.4
Value7.3
Facilities7.3
＋ PraisedStrategic location · Helpful front desk · Elegant lobby decor · Convenient location
－ ComplaintsDated room facilities · Uncomfortable beds · Hygiene issues (odors/dirt) · Malfunctioning equipment

KEYBest for travelers prioritizing location and basic service. Verify room amenities, hot water/AC, and billing details before check-in; expect dated interiors.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transport and shopping convenient?＋
Guests rate the location 8.1/10, praising its convenience and rich nearby shopping. Located in Hyattsville, it offers easy walking access to commercial areas and transit.
diningWhat dining options are available inside the hotel? How is breakfast?＋
The hotel features an IHOP restaurant and a snack bar/deli for diverse meals. Some guests noted unclear timing instructions for breakfast vouchers, so please confirm details at check-in.
businessIs this hotel suitable for business trips? Are meeting facilities complete?＋
Highly suitable. It offers 6,100 sq ft of conference space, dedicated meeting rooms, and a 24-hour business center with computer stations. Multilingual staff and free WiFi efficiently support business needs.
roomHow are the guest rooms and comfort level? Any details to note?＋
Features 197 rooms with flat-screen TVs and private baths, scoring 7.4. However, some guests noted dated decor, occasional bed discomfort, AC/hot water issues, or corridor odors. Guests with high hardware expectations should communicate in advance.
serviceHow is the hotel's service attitude and professionalism?＋
Service scores 7.5, with staff widely praised as friendly and helpful, and the lobby tidy. A few guests noted unclear front desk information and occasional billing disputes, so please verify bill details upon check-in.
policyWhat are the check-in/out times and policies for children and pets?＋
Check-in is at 15:00 and check-out at 12:00. Per hotel policy, children and pets are currently not accommodated. For special itinerary needs, please contact the hotel in advance for alternatives.
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