The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
At The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive., exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Playa Del Carmen with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few accommodations at The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive. also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive., you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive., guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive., guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to salon and steam room for ultimate relaxation. At The Reef 28 Hotel & Spa – Luxury Adults Only – All Suites – with optional All Inclusive., the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Guest scores & sentiment
From 429 guest reviews · multi-source · as of 2026-07-09
Guests praise the prime location, spacious modern rooms, and attentive staff, with high marks for dining. Common complaints involve noise from rooftop bars or surroundings, musty odors in some rooms, and issues with hidden fees or service inconsistencies.
Dimension scores · cross-source
KEYSuitable for those valuing location, dining, and service. Noise-sensitive guests should request quiet rooms away from the rooftop bar and verify all-inclusive inclusions beforehand.
Room types · 9
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Luxurious Grand Master Suite
<p><strong>1 King Bed</strong></p><p>1479-sq-foot room with a furnished balcony </p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and dining table</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Luxurious Grand Master Suite, Partial Ocean View
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>1479-sq-foot room, furnished balcony with partial ocean views </p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and dining table</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Luxurious Master Suite
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>1079-sq-foot room with a furnished balcony </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and dining table</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Deluxe Junior Suite, 1 King Bed
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>482-sq-foot room with a furnished balcony </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and safe</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Accessible bathtub</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Deluxe Junior Suite, 2 Queen Beds
<p><strong>2 Queen Beds and 1 Double Sofa Bed</strong></p><p>482-sq-foot room with a furnished balcony </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and safe</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Deluxe Junior Suite, City View
<p><strong>2 Queen Beds and 1 Double Sofa Bed</strong></p><p>482-sq-foot room, furnished balcony with city views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and safe</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Deluxe Junior Suite, Partial Ocean View
<p><strong>2 Queen Beds and 1 Double Sofa Bed</strong></p><p>482-sq-foot room, furnished balcony with partial ocean views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and safe</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Deluxe Junior Suite, Work & Play
<p><strong>2 Queen Beds and 1 Double Sofa Bed</strong></p><p>482-sq-foot room with a furnished balcony </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, safe, and iron/ironing board</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Elite Junior Suite
<p><strong>2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed</strong></p><p>Features a private furnished balcony</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Entertainment</b> - 50-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Microwave and coffee/tea maker </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and phone</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, toothbrush and toothpaste not available</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 76
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
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