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The Crane Resort

★★★★·8.8/ 10Recommended
·Resorts
252 rooms· Check-in 04:00 PM / out 12:00 PM
Parasailing nearbyElectric car charging stationFull-service spaSwimming pool24-hour front deskGardenAll 42 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Crane Resort. Maintain seamless communication using the complimentary Wi-Fi at resort. Effortlessly arrange transportation to and from the airport using the resort's airport transfer services. Discovering Diamond Valley becomes even more accessible through the taxi, car hire and shuttle amenities provided at the resort. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with resort's tours. At the resort, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Crane Resort with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the resort to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At The Crane Resort, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at resort with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within The Crane Resort offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the resort, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Crane Resort. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort villa. At the resort villa, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the resort villa's bar. At The Crane Resort, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the resort villa, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at resort villa, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Conclude your holiday perfectly with a visit to massage, hot tub, spa and sauna on your final days. Be sure to drop by the pool at resort villa at least once during your stay. At The Crane Resort, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the resort villa's poolside bar. Discover the fitness amenities at resort villa to maintain your health and strength during your getaway.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise warm staff, elegant grounds, and spacious rooms. Complaints focus on dated facilities, rusted showers, inconsistent service, remote location, and high prices.

Dimension scores · cross-source

Cleanliness8.8
Location8.6
Surroundings8.6
Facilities8.5
Service8.4
Value8.0
PraisedSpacious rooms with kitchens and laundry · Attentive and friendly staff · Diverse and high-quality dining options · Beautiful, quiet, and private setting
ComplaintsAging facilities and decor · Heavy seaweed and rough seas · Slow service in some areas · High prices for food and goods

KEYIdeal for those seeking tranquility. Accept aging facilities, book dining/SPA early, and budget for transport.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?
The hotel is in a remote area with difficult transport and high taxi costs. While nearby activities like golf and sailing exist, it is far from the city center, so plan ahead or rent a car.
diningWhat dining options are available? Which restaurant do you recommend?
The hotel features L Azure, four other restaurants, a coffee shop, and room service. Zen restaurant is highly recommended by families and couples for its diverse and good dining experience, though service speed may vary.
familyIs this hotel suitable for family trips? What are its highlights?
Yes, very suitable. 75 family guests praised the spacious apartment-style rooms with kitchens, diverse dining, and warm service. Note that the beach has seaweed and large waves, making swimming unsafe, and facilities are somewhat dated.
coupleWhat are the advantages for couples staying here?
Couples (62 guests) highly appreciate the beautiful natural environment, spacious facilities, and butler-style reception. Zen restaurant is a favorite. However, be aware of occasional cold staff attitudes and delayed facility maintenance.
roomWhat are the room conditions like?
The hotel offers 306 elegant air-conditioned rooms with private hot tubs, furnished balconies, free Wi-Fi, and flat-screen TVs. Guests generally find them spacious and comfortable, though some bathrooms have maintenance issues like rust.
serviceHow is the staff service attitude?
Overall service score is 8.4. Guests highly praise the warm and attentive staff, with several employees named positively. However, service standards are inconsistent, with slow responses or cold attitudes at times.
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