Name: ARCOTEL Donauzentrum Wien
Address: Wagramer Strasse 83-85, Vienna, AT

Official

At ARCOTEL Donauzentrum Wien, exceptional service and top-notch amenities create a memorable experience for guests. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Vienna. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at ARCOTEL Donauzentrum Wien. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Treat and spoil yourself by taking a trip to spa.

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Guest scores & sentiment

From 315 guest reviews · multi-source · as of 2026-07-09

Guests praise the convenient mall location, spacious clean rooms, and extensive breakfast. Common complaints involve poor/unstable Wi-Fi, lack of privacy in bathroom designs, and occasional glitches with self-check-in payment systems.

Dimension scores · cross-source

Cleanliness9.2

Location9.0

Value8.9

Surroundings8.8

Service8.7

Facilities8.7

＋ PraisedExcellent location for transport and shopping · Abundant and tasty breakfast · Spacious and clean rooms · Friendly and professional staff

－ ComplaintsPoor or slow Wi-Fi · Difficult AC control or malfunctions · Housekeeping requires daily requests · Lack of nightlife nearby

KEYSuitable for shoppers and business travelers. Those needing stable Wi-Fi should be cautious. Families should note bathroom privacy issues.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?＋

Located opposite Kagran Underground Station and next to Vienna's largest shopping center, it scores 9.0 for location. Guests praise its convenience for shopping and travel.

diningHow is the breakfast? Is there free tea and coffee?＋

Breakfast is extensive and delicious, highly praised by guests. Complimentary tea and water are available 24/7, and there is also a bar on-site.

roomWhat are the room facilities like? Is it soundproof?＋

Rooms are spacious and modern with 40-inch Smart TVs and high cleanliness scores (9.2). Soundproof rooms are available, though some guests noted privacy issues with glass bathroom doors.

businessIs it suitable for business trips? Are there office facilities?＋

Suitable for business with conference rooms and express check-in. However, some guests reported missing desks or fridges in rooms, so verify configurations in advance.

familyAre there any precautions for staying with children?＋

Children are welcome in spacious rooms. However, some families noted occasional cleaning oversights or facility glitches, and transparent shower doors may lack privacy.

coupleHow is the experience for couples? Is nightlife rich nearby?＋

Couples appreciate the prime location and clean rooms. Note that nearby nightlife is limited, and some guests reported AC issues or poor Wi-Fi affecting comfort.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Sofa bed35 ㎡up to 3

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

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RoomComfort Double Room

Comfort Double Room

1 × Queen bed22 ㎡up to 3

Air-conditioned room with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, and an open-plan bathroom.

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King Room

1 × Extra-large double bed (Super-king size)22 ㎡up to 3

The double room provides a safe deposit box, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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Facilities · 60

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceParkingPets allowedTerracePrivate check-in/check-outShuttle service (additional charge)Concierge serviceAllergy-free roomOutdoor furniturePet bowlsStaff adhere to local safety protocolsPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarmKey card accessInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationReception hallSecured parkingSelf parking (surcharge)Shopping on siteSnack bar/deliAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Mraz & Sohn

Creative, Seasonal Cuisine · ★★ Michelin

€€€€

A true institution on Vienna's fine-dining scene. Expect the unexpected: Markus Mraz and his son Lukas's menu is based on a surprise concept – only the ingredients are revealed in advance. The experience unfolds over 13 small, distinctive courses, far removed from the mainstream and typically centred on a single star ingredient, which forms the basis of the menu. A memorable example is the "kimchi börek", in which aromatic sika venison meets vibrant, tangy kimchi, elevated by fine shavings of Périgord truffle. The setting is chic, modern and relaxed. At the chef's table by the open kitchen, di

4.6km

2

Edlingers Tempel

Regional Cuisine

€

This restaurant is somewhat tucked away in a courtyard, which boasts a charming terrace for pleasant weather. Both here and in the inviting interior – notable details include vaulted ceilings and distinctive prints hung on the wall – diners are treated to very friendly service and delicious regional cuisine. The seasonally oriented menu features items such as marinated fillet of Arctic char on beetroot tartare with a horseradish foam, alongside classics like Wiener schnitzel. The wine list is well curated and distinctly Austrian – expert guidance is available. Tip: Look out for their special s

4.6km

3

Café Restaurant Denito

coffee_shop, restaurant, burger

Café

2.0km

4

McDonald's

Restaurant

Fast food

2.6km

5

McDonald's

Restaurant

Fast food

2.7km

6

McDonald's

Restaurant

Fast food

2.8km

7

Interspar Restaurant

regional

Restaurant

3.2km

8

KFC

chicken

Fast food

3.2km

1

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3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.