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Hotel Neri – Relais & Chateaux

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 78 facilities +
Review
Official

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

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Guest scores & sentiment

From 265 guest reviews · multi-source · as of 2026-07-11

Guests praise the Gothic Quarter location, historic charm, and exceptional staff service. Complaints focus on dim rooms, uncomfortable furniture in apartments, taxi access issues, occasional odors, billing errors, and inconsistent restaurant service.

Dimension scores · cross-source

Location10.0
Cleanliness9.2
Surroundings9.2
Facilities9.1
Service9.0
Value8.0
PraisedExceptional and enthusiastic staff service · Prime Gothic Quarter location · High-quality breakfast · Comfortable and clean rooms
ComplaintsSome rooms lack natural light · Odors or noise from historic building · Construction affects views · Occasional lapses in restaurant service

KEYIdeal for culture seekers valuing service. Note taxi access in narrow alleys, potential dim lighting, and verify restaurant reviews and bills.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of the Gothic Quarter with a perfect 10.0 location score. Note that taxis may struggle to stop directly at the door due to narrow streets.
serviceWhat is the level of service and highlights?
Service scores 9.0, praised for exceptional staff hospitality. With a 99% recommendation rate from 265 reviews, the team's attentiveness is a key highlight.
diningHow is the breakfast and dining experience?
Breakfast quality is highly rated. The hotel features a restaurant and terrace bar, though some guests noted occasional inconsistencies in restaurant service or dishes.
coupleIs it suitable for couples? What are the features?
Highly recommended for couples. 135 guest reviews praise the romantic historic charm, prime location, and high-quality breakfast, offering a serene retreat.
familyWhat is the experience for families?
Families appreciate spacious apartments and historic atmosphere. However, some note high costs and taxi access difficulties. Child-friendly amenities like kid meals are available.
roomHow are the room facilities and comfort?
Room facilities score 9.1. While generally clean, some guests report dim lighting in certain rooms or uncomfortable furniture in apartments due to the historic nature.
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