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The Eton Hotel

★★★★·9.2/ 10Excellent
·Hotels
2006 opened · 2024 renovated· 460 rooms· Check-in 02:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilitiesHealth club24-hour front deskGardenAll 28 facilities +
Review
Official

At The Eton Hotel Shanghai, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Eton Hotel Shanghai. Desire to unwind? Make the most of your visit at The Eton Hotel Shanghai with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at The Eton Hotel Shanghai, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Eton Hotel Shanghai, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime metro location, spacious rooms, and stunning river views. Staff service is often highlighted. Common complaints include worn-out facilities, check-in queues, nearby construction noise, and occasional language barriers or poor staff attitude.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Value8.9
Service8.8
Location8.8
Facilities8.8
Rooms8.6
PraisedExcellent metro access · Spacious and clean rooms · Good breakfast variety · Nice river/city views
ComplaintsSlow check-in service · Poor WiFi/Internet · Outdated facilities · Inconsistent service

KEYSuitable for those valuing transit and views. Book high floors to avoid construction noise, avoid peak check-in times, and expect older furnishings.

FAQ · grounded in hotel data & reviews

locationIs the hotel convenient for transportation?
Guests praise the prime metro access (Location score: 8.8). While there is some nearby construction noise, the transport is very convenient.
roomWhat are the room conditions? Are there river views?
Rooms are spacious and clean (Room score: 8.6) with stunning Huangpu River views. However, some furniture may appear worn or outdated.
diningIs the breakfast and dining selection rich?
The hotel features three restaurants and a bar. Guests appreciate the rich breakfast variety, though quality can vary. Breakfast is available at a surcharge.
serviceHow is the service experience? Are there queues?
Most staff are helpful and attentive (Service score: 8.8), but check-in queues can be long. Some staff have limited English skills.
facilityWhat fitness and leisure facilities are available?
Facilities include a health club, fitness center, and garden. Note that swim caps are mandatory for children in the pool. Free WiFi and wired internet are provided.
businessIs it suitable for business travel? Is the network stable?
Business travelers appreciate the location and rooms, with meeting rooms and a business center available. However, some report unstable WiFi or network connectivity.
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