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Hotel Alster

Name: Hotel Alster
Address: St. Georg Straße 10, Hamburg, HH, 20099, Hamburg, DE

8.1/ 10Recommended

NNOVUM Hospitality·IHG One Rewards·Hotels

📍St. Georg Straße 10, Hamburg, HH, 20099 · Hamburg ↗

📞+40600808222

Free breakfast24-hour front deskLuggage storageFree WiFiFree buffet breakfastFree breakfastAll 16 facilities +

Review

Official

The NOVUM Hotel Alster enjoys a central location, within walking distance of the train station and the Alster. It offers a variety of comfortably furnished rooms with complimentary Wi-Fi and a rich breakfast buffet to start your day. The hotel features an elegant façade and brightly furnished rooms equipped with cable TV, a work desk, and a private bathroom with a shower.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite

IHG One Rewards · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessRarely

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the friendly owner, spacious rooms, and convenient self-check-in. Breakfast is well-received. Common complaints include outdated facilities, musty smells, leaking showers, closed restaurant, and occasional WiFi issues.

Dimension scores · cross-source

Cleanliness9.1

Location9.0

Rooms8.9

Service8.8

Wi-Fi8.5

Facilities8.5

Value8.4

＋ PraisedQuiet and convenient location · Friendly and helpful staff/owner · Spacious and comfortable rooms · Rich and tasty breakfast

－ ComplaintsOutdated facilities · Restaurant often closed · Unreliable WiFi · Cleanliness or odor issues

KEYSuitable for budget travelers valuing service and self-check-in. Expect older facilities, avoid smoking floors, and verify restaurant hours.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?＋

Centrally located with a quiet yet convenient vibe (Score: 9.0). Walking distance to Hamburger Kunsthalle and Alster Lakes.

diningIs breakfast good? Is the restaurant open?＋

Free buffet breakfast (6:30-11:30) is well-received. However, the on-site restaurant is closed for dinner; dining out is recommended.

roomAre rooms spacious? Are facilities new?＋

Rooms are spacious (Score: 8.9) but facilities are outdated. Some rooms may have odors or hygiene issues, and WiFi can be unstable.

serviceIs check-in convenient? How is the service?＋

Friendly service (Score: 8.8) with convenient self-check-in. 24-hour front desk and multilingual staff available. Some find check-in instructions require phone confirmation.

policyAre pets or children allowed?＋

Pets are allowed, but children are not permitted. Check-in is after 15:00 and check-out is before 12:00.

memberWhat perks do IHG One Rewards members get?＋

IHG members earn bonus points. Diamond/Platinum/Gold/Silver tiers may receive breakfast, late checkout, or welcome amenities, subject to availability.

No checkout or paid ranking here — commission never drives content.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

1 × Queen Bed / 1 × Twin bed / 1 × Sofa bed29 ㎡up to 5

1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed312 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Quadruple Room

1 × Double bed / 1 × Sofa bed28 ㎡up to 4

1 Double Bed and 1 Double Sofa Bed301 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Comfort Double Room

1 × Double bed21 ㎡up to 3

1 Double Bed226 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Comfort Triple Room

1 × Double bed / 1 × Sofa bed21 ㎡up to 3

1 Double Bed and 1 Twin Sofa Bed226 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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RoomDouble Room (Queensize)

Double Room (Queensize)

1 × Queen Bed19 ㎡up to 2

1 Queen Bed205 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Standard Double Room

1 × Double bed19 ㎡up to 2

2 Twin Beds OR 1 Double Bed205 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Comfort Single Room

1 × Twin bed12 ㎡up to 1

1 Twin Bed129 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking, pet friendly

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Single Room (Queensize)

1 × Twin bed12 ㎡up to 1

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Standard Single Room

1 × Twin bed12 ㎡up to 1

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Nearby & map

DiningSights

Atlantic Restaurant

French Contemporary · ★ Michelin

€€€€

The elegant Atlantic Restaurant is entirely in keeping with the Hanseatic flair of the luxe Hotel Atlantic by the banks of the River Alster. Using excellent ingredients, chef Fokke Mick proposes the set menu, "Identité", alongside its vegetarian counterpart, "Flora" – in both cases, diners choose from four to seven courses. In addition, there is a three-course menu for two people with the restaurant's classics, such as lobster bisque and whole sole. The appealing classic decor provides a perfectly fitting setting. Last but not least, the front-of-house team is experienced, extremely cordial an

121m

Restaurant Haerlin

Creative French, Classic Cuisine · ★★★ Michelin

€€€€

One of Hamburg's classic hotels, the legendary Hotel Vier Jahreszeiten, with its view of the Inner Alster Lake, is home to this stylish, chic restaurant. The top-notch cuisine is inextricably linked with Christoph Rüffer, who has been the chef here for over 20 years. His dishes adhere to a clear idea, retaining their identity despite considerable technicality. He incorporates meaningful contrasts with minimal fuss. Each elegant course of the perfectly composed menu is beautifully balanced. There are also several dishes to swap out or add on. The mainstay of the cuisine is top-notch ingredients

997m

Lakeside

Modern Cuisine, Creative · ★★ Michelin

€€€€

Come out of the lift on the seventh floor of the imposing The Fontenay hotel and you will find yourself in an airy, light-filled space. The bold interior design in elegant white is upscale and luxurious but still feels casual. The view over the city and the Outer Alster is simply sensational! Julian Stowasser's unique cooking style shines through in his modern seven-course set menu. He skilfully blends premium ingredients with an elegant restraint, as seen in the impeccably fresh, beautifully fragrant langoustine from the Faroe Islands, served with silky sour cream and a vibrant piel de sapo m

1.2km

The Table Kevin Fehling

Creative, International · ★★★ Michelin

€€€€

In his set menu (dubbed "Das Tor zur Welt" – "Gateway to the World"), Kevin Fehling draws on a wide range of influences, be they Asian, Middle Eastern or South American, and is also fond of combining them in a fusion with classically French-based cuisine. The dishes are characterised by a wealth of beautifully complementary flavours, as well as deftly integrated contrasts and impressive technical precision, not to mention top-notch ingredients. These qualities are exemplified in the outstanding, firm-fleshed scallop carpaccio served at a pleasant room temperature with delicate pieces of celery

1.6km

THE LISBETH

Regional Cuisine, Modern Cuisine · ★ Michelin

€€€

André Stolle's fine dining restaurant boasts a lovely location in one of the city's oldest streets, in a neighbourhood oozing Hanseatic charm. Inside, meanwhile, the compact space has a pleasingly laid-back and intimate feel to it. In his "Hamburg Renaissance" set menu, he puts a creative modern spin on traditional North German cuisine. For example, "Fischfrikadelle oder Bremer" is a crispy, wafer-thin potato tartlet filled with tender yellowtail mackerel and topped with a delicately spiced remoulade. The set menu is available in a five- or six-course format – and you can order a signature dis

1.7km

100/200 Kitchen

Nouvelle_Cuisine · ★★ Michelin

€€€€

What an experience! Here on the third floor of an unassuming factory building, in a loft-style space with an industrial chic design, the open kitchen takes centre stage. Working at a fantastic Molteni stove, set to either 100°C or 200°C – hence the name – the chefs deliver a creative surprise menu that is aligned with the seasons. With a passion and style that is all his own, Thomas Imbusch brings out the seasonal flavours through fermentation and smoking, for example, and turns out honest dishes that remain close to nature. Respect for the produce is the ethos here, with the emphasis on mindf

2.6km

GLORIE

Classic Cuisine, Contemporary · ★ Michelin

€€€€

Almost a restaurant within a restaurant. On a mezzanine with a limited number of tables and a bird's-eye view of the open kitchen – practically directly above 100/200 Kitchen – owner Thomas Alfons Imbusch presents his second culinary concept: "Old school, reimagined". From the menu, diners order dishes that are deeply rooted in regional cuisine, made from select ingredients. The reinterpreted classics include, for example, beef pâté en croûte, sauce gribiche and pickled vegetables, or lobster Thermidor. Thanks to the pure a la carte offer, you enjoy maximum freedom of choice. The interior desi

2.6km

Jellyfish

fish · ★ Michelin

€€€€

A mecca for fans of fish and seafood, Jellyfish proposes a set menu comprising five, six or seven courses, with the option to upgrade. The cuisine is modern, innovative and surprising at every turn. Emphasis is placed on premium-quality ingredients as, for example, in the wonderful Spessart trout Steckerlfisch, which is charcoal-grilled, glazed with BBQ sauce and accompanied by marinated red cabbage, pickled plum and a marigold gel with citrus notes. The set menu can be paired with wine or appealing alcoholic-free alternatives. As for the setting, the restaurant, located in the Schanzenviertel

2.9km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Alster

Tier × benefits, as tested

Guest scores & sentiment

Room types · 9

Family Room

Quadruple Room

Comfort Double Room

Comfort Triple Room

Double Room (Queensize)

Standard Double Room

Comfort Single Room

Single Room (Queensize)

Standard Single Room

Facilities · 16

Nearby & map