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Hotel la Union

Name: Hotel la Union
Address: Km11 Vía Sangil Bucaramanga, CO

★★★★★·8.2/ 10Recommended

·Hotels

Offsite parking discounted rates availableNightclubHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsAll 105 facilities +

Review

Guest scores & sentiment

From 102 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent location, cleanliness, and friendly staff. Common complaints include noise from nearby parties/music, outdated or small rooms, unpleasant odors in some rooms, and occasional poor service or strict cancellation policies.

Dimension scores · cross-source

Location9.2

Service8.4

Cleanliness8.4

Rooms8.3

Facilities7.9

Value7.8

Wi-Fi7.5

＋ PraisedExcellent lakeside location/views · Friendly and helpful staff · Clean rooms · Good value for money

－ ComplaintsNoise from street/parties · Poor Wi-Fi connection · Room defects (no window/hard bed) · Unengaged staff/language barriers

KEYSuitable for those prioritizing location and value. Bring earplugs if sensitive to noise; inspect room condition; verify cancellation policy before booking.

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Facilities · 105

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableNightclubHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedTerraceKaraokePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesConcierge serviceGrocery deliveriesKid mealsEvening entertainmentBaby safety gatesLower bathroom sinkPublic BathInfinity poolEmergency cord in bathroomEntertainment staffOutdoor furnitureFruitsPet bowlsSpa/wellness center servicesSteam roomBeauty ServicesPet basketCoffee Shop on siteVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessMobile app for room servicePub crawlsHappy hourAerobicsInternet accessJapanese gardenFishing nearbyNightclubExercise/lap poolConcerts/live showsOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersPrivate picnicsReception hallSelf parking (surcharge)Shopping on siteBeach umbrellasSpa tub (surcharge)Swimming nearbyTelevision in common areasVegetarian menu options availableFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

Hotel la Union

Guest scores & sentiment

Room types · 1

Double Room

Facilities · 105