Name: Mitake
Address: Sengokuhara 937, Hakone, JP

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praised the traditional atmosphere, friendly staff, delicious meals, cats, and private onsens. Common complaints included dated facilities, cleanliness issues in baths, lack of sockets, and remote location.

Dimension scores · cross-source

Service9.3

Rooms8.9

Facilities8.8

Cleanliness8.8

Surroundings8.8

Value8.7

Location8.7

Wi-Fi8.6

＋ PraisedExcellent private onsen experience · Delicious food and attentive service · Cozy atmosphere with resident cats · Spacious and comfortable rooms

－ ComplaintsOutdated facilities and cleanliness issues · Lack of in-room shower · Oversight in allergy meal management · Cleaning details need improvement

KEYIdeal for those seeking tradition and relaxation. Be prepared for older facilities and check hygiene details.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room with Shared Bathroom

5 × Futon Mat20 ㎡up to 5

Featuring free toiletries, this family room includes a shared bathroom with a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit has 5 futons.

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garden_viewFamily Room with Shared Bathroom

Family Room with Shared Bathroom

5 × Futon Mat20 ㎡up to 5

The air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 5 futons.

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Japanese-Style Room with Shared Bathroom

4 × Futon Mat18 ㎡up to 5

This air-conditioned room features tatami (woven-straw) floors and Japanese futon bedding. A flat-screen TV, a fridge and a private toilet is included. Bathrooms are shared and Japanese Yukata robes are provided for all guests.

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Family Room

2 × Futon Mat14 ㎡up to 3

The air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 futons.

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Facilities · 45

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingMassage servicesParkingTable tennisShared lounge/TV areaBoard games/puzzlesKid mealsPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenFishing nearbyOffsite parking discounted rates availableReception hallSelf parking (surcharge)Spa tub (surcharge)Vegetarian menu options availableWine release eventsFree wired internetGolfing on siteHousekeeping on request

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Nearby & map

Sights

1

Museum of The Little Prince in Hakone

museum

museum in Japan (1999–2023)

222m

2

Pola Museum of Art

museum

art museum in Hakone, Japan

1.1km

3

Hakone Botanical Garden of Wetlands

park

Botanical Garden in Japan

644m

4

Mount Ashigara

nature

mountain in Japan

2.9km

5

Mount Hakone

nature

volcano in Honshu, Japan

4.0km

6

Mount Daigatake

nature

mountain in Japan

1.1km

7

Hakone Open-Air Museum

museum

sculpture garden

4.1km

8

Hakone Museum of Art

museum

art museum in Hakone, Kanagawa, Japan

3.2km

1

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3

4

5

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.