Name: Hotel 52 Playa del Carmen
Address: Calle 52 entre 5ta y 10 Av, Playa del Carmen, MX

Official

This establishment offers a total of 20 accomodation units. Those staying at this establishment may surf on the internet thanks to the Wi-Fi access ready to use on public areas. Polos Playa Del Carmen does not operate a 24-hour reception.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime location, comfortable beds, and friendly staff. Major complaints involve aging facilities (damaged pool, neglected roof area), repetitive breakfast options, poor Wi-Fi, and maintenance issues like AC leaks or insufficient cooling.

Dimension scores · cross-source

Service8.4

Location8.4

Rooms8.2

Cleanliness8.2

Surroundings8.2

Value8.0

Facilities7.6

Wi-Fi6.9

＋ PraisedComfortable beds · Good location · Delicious/fast breakfast · Clean pool

－ ComplaintsPoor maintenance (pool/AC) · Weak Wi-Fi · Bathroom hygiene issues · Dangerous parking ramp

KEYSuitable for travelers prioritizing location and sleep quality. Expect aging facilities, bring toiletries, and verify breakfast preferences.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Master Suite

2 × Double bed78 ㎡up to 8

This has 2 bedrooms with of them with 2 double beds and it has a living room with a sofa bed, each of the rooms has TV, private bathroom, air conditioner and safe, including the living room.

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Junior Suite

2 × Double bed / 1 × Futon Mat64 ㎡up to 5

This double room has two bedrooms, one of them with 2 twin beds and the second one has a living room equipped with a sofa bed, each of the rooms has TV, private bathroom, air conditioner and safe.

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Deluxe Double Room with Balcony

2 × Double bed32 ㎡up to 4

Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this double room also features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

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Deluxe King Room with Balcony

1 × Double bed32 ㎡up to 2

Guests will have a special experience as this double room provides a rooftop pool. The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.

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Standard Double Room

2 × Double bed25 ㎡up to 4

This twin/double room has a private entrance and air conditioning.

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RoomStandard King

Standard King

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

The rooftop pool is the standout feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxMassage servicesParkingTerraceSolariumShuttle service (additional charge)Public BathInfinity poolOutdoor furnitureShallow endCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securityKey card accessMobile app for room serviceInternet accessJapanese gardenFishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersRooftop gardenScuba diving on siteSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSnack bar/deliSnorkeling on siteSwimming nearbyTelevision in common areasAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GarageGolfing on siteHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughout

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Nearby & map

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.