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SAPPORO HOTEL by GRANBELL

★★★★·9.1/ 10Excellent
·Hotels
2025 opened· 605 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilitiesFull-service spa24-hour front deskLuggage storageFitness facilitiesMultilingual staffAll 20 facilities +
Review
Overview · AI

SAPPORO HOTEL by GRANBELL, part of the Belluna group, opened in 2025 as a four-star property featuring 605 rooms across 26 floors. Located in Sapporo, it offers multilingual staff, laundry services, and fitness facilities. Guests frequently praise the spacious, newly renovated rooms and the excellent high-floor views, particularly from the hot spring on the 25th floor. The diverse and delicious breakfast and the convenience of a FamilyMart downstairs are also highlighted. However, some reviews note challenging winter walking conditions to the station, crowding in public areas during peak hours, inconsistent room cleaning frequency, and occasional communication issues with staff. This hotel suits travelers seeking modern amenities and relaxation, though visitors should consider winter weather impacts on transit.

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Guest scores & sentiment

From 559 guest reviews · multi-source · as of 2026-07-04

Guests praise the modern facilities, spacious rooms, city views, and 25F onsen. Location is convenient with a FamilyMart. Complaints focus on difficult winter walks to the station, crowded public areas during peaks, infrequent cleaning, inconsistent staff service, and paid parking.

Dimension scores · cross-source

Cleanliness9.2
Facilities9.0
Value8.8
Service8.7
Location8.2
PraisedNew facilities and spacious rooms · Excellent 25F onsen views · Convenient lobby/nearby convenience stores · Convenient underground parking
ComplaintsFar from Sapporo Station · Few dining options nearby · Dim rooms or lack of desks · Issues with onsen management/service

KEYSuitable for travelers seeking views and onsen who accept walking to the station. Note winter ice, peak crowds, and variable service.

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