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Crowne Plaza Hotel Mexico City North-Tlalnepantla by IHG

★★★★·8.8/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
2003-11-26 opened· 129 rooms· Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorExpress check-in/check-outSafety deposit boxAll 55 facilities +
Review
Official

Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Mexico City becomes even more accessible, thanks to the shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. Crowne Plaza Hotel Mexico City North-Tlalnepantla By IHG provides a superb assortment of leisure amenities for guests to enjoy. Conclude your holiday experience perfectly by visiting sauna before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 160 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the attentive staff, spacious and clean renovated rooms, and convenient location near shopping areas. Common complaints include slow dinner service and inconsistent food quality, understaffed bar with poor atmosphere, maintenance issues like noisy AC and bathroom stains, and discrepancies in booking details or payment processing.

Dimension scores · cross-source

Facilities9.7
Cleanliness8.3
Rooms8.0
Service7.7
Value7.3
Location6.5
PraisedSpacious, comfortable, recently renovated rooms · Extensive and tasty breakfast buffet · Fast and reliable WiFi · Friendly and helpful staff
ComplaintsMaintenance issues (noisy AC/hot water) · Slow or erroneous service responses · Privacy/security concerns (locks/printing) · Poor dinner experience at restaurant

KEYIdeal for business travelers seeking comfort and convenience. Verify room types and dining policies beforehand, avoid peak dinner hours, and maintain realistic expectations for older fixtures.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in North Mexico City near shopping areas, offering convenient access (Dimension score: 6.5). Guests appreciate the proximity to malls, though some rate the location as average.
diningAre breakfast and dining options extensive?
Breakfast is highly praised for its variety and taste. The hotel offers Rincón de las Sillas restaurant, international cuisine, and an all-day buffet at Los Limoneros. However, dinner service can be slow, and the bar may be understaffed.
familyIs this hotel suitable for families?
Yes, children are allowed. Families praise the attentive staff, spacious clean rooms, and safety. Note that breakfast policies for children may be unclear, and some rooms have noise or maintenance issues.
businessWhat is the experience like for business travelers?
Business guests appreciate spacious, clean, renovated rooms, comfortable beds, and stable WiFi. Main complaints involve maintenance issues like noisy AC and slow service response.
coupleWhat are the pros and cons for couples?
Pros include great location, spacious rooms, and professional staff. Cons involve fluctuating dining experiences, single breakfast variety, unattended bars, and maintenance issues like water scale or elevator faults.
roomWhat are the room facilities and service standards?
Rooms feature mini-bars, coffee makers, CD players, and cable TV, with some recently renovated and spacious (Room score: 8.0). Issues include aging facilities, noisy AC, bathroom stains, and booking discrepancies.
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