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Tokyo Marriott Hotel

★★★★·8.9/ 10Recommended
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
1990 opened · 2013 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 70 facilities +
Review
Official

Tokyo Marriott Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as concierge service.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.Each accommodation at Tokyo Marriott Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Tokyo Marriott Hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Tokyo Marriott Hotel offers a hair dryer, bathrobes and towels in the restrooms of specific accommodations.Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Tokyo Marriott Hotel · 万豪白金入住报告(2023年5月)

  • 4pm
  • 还ok
2023-05-15

****916fa · 2023-05-15 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 246 guest reviews · multi-source · as of 2026-07-03

Guests praise spacious rooms, professional service, and excellent lounge dining. Common complaints include remote location requiring shuttles, dated facilities, crowded lounge during peak hours, and occasional staff rudeness.

Dimension scores · cross-source

Cleanliness8.8
Surroundings8.8
Rooms8.5
Value8.0
Service8.0
Facilities8.0
Location7.9
PraisedFriendly and professional staff · Spacious and comfortable rooms · Excellent and varied breakfast · Frequent room upgrades
ComplaintsLocation requires shuttle/walk · Crowded and small lounge · Some facilities appear dated · Occasional cleaning issues

KEYSuitable for those valuing space and service. Use the shuttle and avoid lounge peak hours.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from Shinagawa Station? Is transport convenient?
The hotel is slightly remote from Shinagawa Station, relying mainly on free shuttles. It offers convenient access to Tokyo Station and nearby attractions via these services.
diningHow are the breakfast and dining options?
Guests highly praise the high-quality breakfast and lounge dining at Lounge & Dining G and pastries at GGGCo. Cleanliness scores are excellent at 8.8.
businessIs this hotel suitable for business travel?
Highly recommended. Business guests appreciate spacious rooms, comfortable beds, and quality breakfast. Despite needing shuttles, the professional service and quiet environment are ideal.
familyWhat should I know when staying with children?
Children are allowed, and families praise spacious rooms and friendly staff. However, note that the lounge may be crowded on weekends, and some child restrictions or fees may apply.
coupleHow is the experience for couples?
Couples highly praise the service, spacious rooms, and rich breakfast, often receiving upgrades. The quiet environment is great for vacations, though the location requires shuttles.
roomHow are the rooms and hygiene?
Rooms score 8.5 for spaciousness and comfort, with cleanliness rated 8.8. Rooms feature modern amenities like flat-screen TVs and minibars, generally receiving high praise for hygiene.
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