Hôtel Universel, Centre de congrès Rivière-du-Loup
This 4-star hotel is conveniently located near the first Riviere-du-Loup exit on Highway 20, a 10-minute walk from a shopping center and a short drive from downtown. Guests can enjoy a variety of amenities, including an indoor pool, spa, sauna, fitness center, and laundry services. The hotel also features two restaurants and offers a wide range of packages for local attractions, golf, and spa treatments.
Guest scores & sentiment
From 527 guest reviews · multi-source · as of 2026-07-05
Guests praise the modern facilities, comfortable beds, and friendly staff, highlighting the spa and pool. Common complaints include inconsistent room cleanliness, hard mattresses, malfunctioning fans, high restaurant prices, limited dining hours, slow check-in, and strict deposit policies.
Dimension scores · cross-source
KEYIdeal for vacationers valuing spa and outdoor activities. Book lake-view rooms, avoid street-facing noise, and verify dining hours and deposit policies.
FAQ · grounded in hotel data & reviews
Room types · 12
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
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Privilege Club Room
<p><strong>1 Queen Bed OR 1 Double Murphy Bed</strong></p><p>325 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Superior Queen Room with Two Queen Beds
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
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Classic Room, 1 Queen Bed
<p><strong>1 Queen Bed</strong></p><p>312 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p><b>Need to Know</b> - Towels not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Classic Room, 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>312 sq feet </p><br/><p><b>Layout</b> - 4 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p><b>Need to Know</b> - Towels not available</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Excellence Room
<p><strong>1 Queen Bed and 1 Double Sofa Bed</strong></p><p>312 sq feet </p><br/><p><b>Internet</b> - Wired internet access </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p><b>Need to Know</b> - Towels not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Excellence Room 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>312 sq feet </p><br/><p><b>Layout</b> - 5 bedrooms </p><p><b>Internet</b> - Wired internet access </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p><b>Need to Know</b> - Towels not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Classic King Room
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed and 1 futon.
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Classic Queen Room with Two Queen Beds
This room has a desk, microwave and refrigerator.
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Double Room with Pool View
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as pool views. The unit offers 2 beds.
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Superior Queen Room
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
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Classic Room, 2 Queen Beds, Pool View
<p><strong>2 Queen Beds</strong></p><p>Overlooking the pool</p><br/><p><b>Layout</b> - 4 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p><b>Need to Know</b> - Towels not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 72
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.