Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise the natural setting, sea views, pools, and friendly staff, ideal for relaxation. Major complaints include steep stairs making it inaccessible for elderly/disabled, dated rooms, poor soundproofing, repetitive food, and lack of accessibility infrastructure.

Dimension scores · cross-source

Location7.4

Facilities7.4

Surroundings7.4

Service7.2

Cleanliness7.0

Value6.8

＋ PraisedExcellent pools / Kid-friendly · Friendly & attentive staff · Quiet, safe, secluded environment · Beach club & shuttle service

－ ComplaintsNumerous steep stairs / Inaccessible for strollers · Repetitive food / Poor meal timing · Dated rooms / AC leaks & inconsistent hot water · Complicated check-in / Unexpected charges

KEYSuitable for active travelers seeking nature. Not recommended for elderly, disabled, or families with strollers due to extensive stairs.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

2 × Twin bed12 ㎡up to 3

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

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Double Room

1 × Double bed9 ㎡up to 4

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

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Single Room

1 × Twin bed9 ㎡up to 2

This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

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Facilities · 59

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningSwimming poolSafety deposit boxCar hireConcierge serviceEvening entertainmentPublic BathEntertainment staffFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenExercise/lap poolPlayground on sitePool sun loungersPool waterfallPrivate beach nearbyReception hallBilliards or pool tableBeach umbrellasBeach toysSnack bar/deliSnorkeling on siteSwimming nearbyTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Erwin O'Neil Stadium

culture

Colombian football stadium

4.8km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.