Name: Keo Hotel - Ovalle Casino Resort
Address: Avenida Manuel Penafiel 2711, Ovalle, CL

Official

'Overlooking the stunning mountains of Ovalle, the Ovalle Casino & Resort offers guests a tranquil escape. Enjoy a refreshing dip in the outdoor pool, surrounded by a lush garden. Rooms are well-appointed with modern amenities, including a flat-screen TV with satellite channels, a coffee maker, and a private bathroom stocked with complimentary toiletries and fresh towels. '

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Guest scores & sentiment

From 233 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious rooms, dining, and the astronomy tour. Main complaints involve unfriendly reception staff, poor Wi-Fi, dim lighting, parking issues, and extra charges.

Dimension scores · cross-source

Facilities9.3

Service8.0

Cleanliness8.0

Location6.7

Value4.7

＋ PraisedVaried and tasty breakfast · Clean and comfortable facilities · Friendly staff attitude · Excellent astronomy tour

－ ComplaintsPoor soundproofing · Dim room lighting · Weak TV signal/few channels · AC noise or issues

KEYSuitable for facility-focused travelers. Manage service expectations, bring toiletries, verify parking and fees.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)40 ㎡up to 3

This suite has a sofa, mini-bar and bathrobe. This room includes access to Samay Spa.

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Standard King Room

2 × Twin bed / 1 × Extra-large double bed (Super-king size)24 ㎡up to 3

This double room has a satellite TV, executive lounge access and mini-bar. This room does not include access to Samay Spa.

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Standard Twin Room

2 × Twin bed24 ㎡up to 3

This twin room features air conditioning. This room does not include access to Samay Spa.

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Superior King Room - Spa Access

1 × Extra-large double bed (Super-king size)24 ㎡up to 3

This double room features air conditioning, mini-bar and soundproofing. This room includes access to Samay Spa.

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RoomSuperior Triple Room

Superior Triple Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)24 ㎡up to 3

This triple room has a bathrobe, air conditioning and satellite TV. This room includes access to Samay Spa.

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Facilities · 89

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedTerraceShared lounge/TV areaBoard games/puzzlesKid mealsEvening entertainmentLower bathroom sinkOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesCoffee Shop on siteHammamVisual aids: BrailleStaff adhere to local safety protocolsGuest rooms disinfected between staysHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsFood delivered to guest roomCCTV outside propertyAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyKey card accessBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFitness facilities (surcharge)NightclubExercise/lap poolConcerts/live showsOffsite parking discounted rates availableCasino nearbyBulk dispenser for toiletriesPlayground on sitePool sun loungersReception hallRooftop gardenSecured parkingSelf parking (surcharge)Beach umbrellasSnack bar/deliSpa tub (surcharge)ATM/bankingSwimming nearbyTelevision in common areasAccess to nearby outdoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Free pool cabanasHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible