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Comfort Hotel

★★★★·8.7/ 10Recommended
CComfort·Choice Privileges·Hotels
2021 opened · 2021 renovated· 132 rooms· Check-in 03:00 PM / out —
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 51 facilities +
Review
Official

Comfort Hotel provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the hotel ensure effortless exploration of Niagara Falls (ON). Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and luggage storage provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to a refrigerator. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Comfort Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 435 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff, clean rooms, and convenient location near attractions. Common complaints include small/outdated rooms, expensive parking, poor soundproofing, and inconsistent breakfast quality. Some reported serious issues like bed bugs, leaks, and unresponsive maintenance.

Dimension scores · cross-source

Service9.0
Value8.0
Location8.0
Cleanliness8.0
Facilities7.6
PraisedFriendly and helpful staff · Good breakfast quality · Clean and tidy rooms · Good value for money
ComplaintsHigh and undisclosed parking fees · Inconvenient walking location · Outdated facilities or maintenance issues · Some cleaning issues reported

KEYSuitable for those valuing service/location. Expect small rooms, paid parking, and noise. Verify room specifics beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
It is excellently located within walking distance of Fallsview Casino and Clifton Hill, just minutes from downtown.
diningHow is the breakfast? What options are available?
Breakfast is highly praised for its variety and quality, served by friendly staff. A snack bar/deli is also on-site.
familyIs this hotel suitable for families with children?
Highly recommended for families. Guests love the breakfast and indoor heated pool. Pets are also welcome.
businessIs it convenient for business travel? Are there fitness facilities?
Offers express check-in/out and free wired internet. Fitness facilities are available for a surcharge.
coupleHow is the experience for couples? Are the rooms quiet?
Couples appreciate the convenient location and friendly staff. However, some report poor soundproofing, so sensitive sleepers should verify room conditions.
roomAre the rooms well-equipped? Can I bring pets?
Rooms feature mini-fridges, premium TV, and WiFi. The hotel is pet-friendly and offers non-smoking rooms.
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