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Holiday Inn Express Rochester - University Area by IHG

★★★·8.2/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2015-12-22 opened· 105 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 57 facilities +
Review
Official

At Holiday Inn Express Rochester - University Area By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Holiday Inn Express Rochester - University Area By IHG simplify the organization of your excursions, tourist activities, and other adventures in Rochester (NY). Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Holiday Inn Express Rochester - University Area By IHG. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Holiday Inn Express Rochester - University Area By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Holiday Inn Express Rochester - University Area By IHG come furnished with air conditioning to cater to your needs and comfort. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Holiday Inn Express Rochester - University Area By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. At Holiday Inn Express Rochester - University Area By IHG, each day commences with a scrumptious breakfast offered at no additional cost. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you a fan of preparing your own dishes? You'll certainly appreciate the onsite BBQ facilities and shared kitchen for your culinary needs. At Holiday Inn Express Rochester - University Area By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide array of leisure activities guarantees a fulfilling experience during your visit. Enjoy skiing every day as the ski slopes on the premises provides seamless access for your convenience. At Holiday Inn Express Rochester - University Area By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-19

Guests praise the friendly staff and convenient location. Common complaints include small rooms, inconsistent housekeeping cleanliness, and poor soundproofing causing noise disturbances.

Dimension scores · cross-source

Location8.4
Facilities7.9
Service7.8
Surroundings7.8
Cleanliness7.4
Value7.0
PraisedVaried breakfast with pancake station · Friendly and helpful staff · Convenient location near highways · Well-equipped rooms (fridge/microwave)
ComplaintsRoom cleanliness issues (hair/stains) · Facility malfunctions (elevators/HVAC noise) · Poor soundproofing · Chaotic pool management

KEYGood for service-focused travelers. Check room hygiene carefully; avoid if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located 7 mins from Marketplace Mall with easy highway access. The modern lobby and convenient surroundings make it ideal for travelers.
diningIs breakfast included? What is the variety and quality?
Yes, complimentary continental breakfast is included. Guests praise the rich variety, especially the pancake station for kids. Service score is 7.8.
familyIs this hotel suitable for families with children?
Highly recommended. Families love the free breakfast with a pancake station and friendly staff. Family rooms are available, though cleanliness can vary.
businessIs it convenient for business travelers? Are there office facilities?
Convenient location near highways and airport. Offers free Wi-Fi and business services like fax/copying. Bright lobby suits short stays, but rooms are compact.
roomHow are the room size and soundproofing?
Rooms are on the smaller side. Poor soundproofing is a common complaint, with noise from corridors or neighbors disturbing sleep at night.
serviceHow is the service quality? Is the front desk responsive?
Service score is 7.8. Guests praise the friendly and helpful front desk and breakfast staff. Express check-in/out is available.
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