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Hotel Indigo - Winston-Salem Downtown by IHG

★★★★·8.6/ 10Recommended
HHotel Indigo·IHG One Rewards·Hotels
2019-04-25 opened· 75 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 49 facilities +
Review
Property information · Agoda

Indigo Winston-Salem Downtown By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Winston Salem (NC). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a coffee or tea maker available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Indigo Winston-Salem Downtown By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
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Guest scores & sentiment

From 132 guest reviews · multi-source · as of 2026-07-19

Guests praise the exceptional staff, spacious rooms, and historic charm. Common complaints involve inefficient valet parking, maintenance issues like squeaky floors or slow heating, and missing amenities like fridges.

Dimension scores · cross-source

Location9.0
Facilities8.6
Cleanliness8.6
Surroundings8.6
Service7.5
Value5.0
+ PraisedProfessional and hospitable staff · Prime downtown location and walkable dining · Comfortable rooms with stylish retro-modern decor · Quality F&B and valet services
- ComplaintsCreaky floors and weekend street noise · Inconsistent valet and parking management · Room detail gaps (missing fridge, compact layout) · Occasional front desk, security, or cleaning lapses

KEYSuitable for those valuing service and location. Expect valet delays and minor maintenance quirks in this historic building.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
Located in the city center with excellent accessibility (score 9.0). Guests can walk to nearby dining and entertainment options.
diningDoes the hotel offer breakfast or dining services?+
The hotel features an on-site restaurant and coffee shop offering American cuisine with vegetarian options. Room service is also available.
familyIs this hotel suitable for families?+
Children are welcome. Families appreciate the central location and nearby entertainment. However, some rooms lack mini-fridges and have compact layouts.
businessHow is the experience for business travelers?+
Business guests praise the renovated rooms and friendly staff. Note that parking can be inconvenient, and front desk availability may vary.
coupleIs it recommended for couples? Any unique features?+
Recommended for its unique historic charm and spacious rooms. Ideal for atmosphere-seeking couples, though street-side rooms may have noise.
roomAre the rooms well-equipped? What are the pros and cons?+
Rooms are spacious with AC, TV, and coffee maker. Cons include missing mini-fridges in some rooms and potential maintenance issues like squeaky floors.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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