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Hotel Metropol

★★★★·8.7/ 10Recommended
·Hotels
📍Luis Moya 39 Col. Centro · Mexico City ↗
📞0445514744264·Official site ↗
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Family roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 75 facilities +
Review
Official

Enjoy modern comforts like complimentary Wi-Fi, concierge services, and a hair salon at this Mexico City hotel. The hotel features a restaurant and bar, La Goleta, with room service available during limited hours, as well as a complimentary evening reception. A buffet breakfast is offered daily (fee applies). For business travelers, there's a business center, complimentary wired internet, and express check-in. The hotel also boasts 861 square feet of event space, including a conference center and meeting rooms, plus free valet parking. The 150 guestrooms offer LED TVs with cable programming, private bathrooms with showers and complimentary toiletries, and conveniences like phones, desks, and irons/ironing boards. Located near the Teatro Metropólitan and Alameda Central, it's also a short distance from attractions like the Palacio de Bellas Artes and Torre Latinoamericana.

04

Guest scores & sentiment

From 450 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, cleanliness, and breakfast. Common complaints include outdated facilities, lack of AC in some rooms, poor soundproofing, unreliable WiFi, and inconsistent service.

Dimension scores · cross-source

Location8.6
Cleanliness8.0
Value7.8
Facilities7.6
Rooms7.5
Service7.5
＋ PraisedExcellent location · Spacious and comfortable rooms · Friendly and helpful staff · Good breakfast variety
－ ComplaintsTerrible Wi-Fi signal · Long wait for hot water · No AC/poor ventilation · Street noise

KEYSuitable for location-focused travelers. Request courtyard rooms, verify AC availability, and bring a hairdryer.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located centrally on Luis Moya Ave, it's a block from the Palace of Fine Arts and near cathedrals. Ideal for exploring the city center.
diningHow is the breakfast and dining?＋
Breakfast is highly praised. The on-site restaurant serves authentic Mexican and international cuisine, while the Lobby Bar offers live music.
pros_consWhat are the main pros and cons?＋
Pros: Excellent location, clean rooms, good breakfast, friendly staff. Cons: Outdated facilities, no AC in some rooms, poor soundproofing, and unreliable WiFi.
roomWhat are the room facilities? Is there AC?＋
Rooms are spacious but some have outdated facilities without AC, relying only on fans. Guests sensitive to heat should verify room specs.
businessIs it suitable for business travel? Is the WiFi stable?＋
Location is convenient, but business guests report very unstable WiFi affecting work. Some rooms also lack AC or hot water.
familyIs it convenient for families with children?＋
Children are allowed, and family rooms are available. It's near attractions and metro. However, some rooms lack AC, which might be hot in summer.
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