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Grand Orchid

★★★★
·Hotels
📍pawan dham chouk ↗
Meeting rooms24-hour front deskLuggage storageFree WiFiConcierge serviceMeeting roomsAll 16 facilities +
Review
04

Guest scores & sentiment

From 99 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, new facilities, good food, and convenient location. Common complaints include room odors, lack of elevators, unstable hot water/power, and occasional poor service or cleanliness issues.

Dimension scores · cross-source

Location9.3
Service9.1
Wi-Fi8.5
Cleanliness8.3
Value8.2
Rooms8.1
Facilities7.8
＋ PraisedExcellent location · High cleanliness · Friendly and professional staff · Spacious rooms
－ ComplaintsOutdated facilities and poor maintenance · High price · Room does not match photos · Aging facilities and insufficient maintenance

KEYSuitable for those valuing service and food. Check room views and facility age; expect potential hot water/power issues.

FAQ · grounded in hotel data & reviews

locationIs the location of Grand Orchid convenient? What attractions are nearby?＋
Yes, located in the heart of Haridwar with a 9.3 location score. It is within walking distance to beaches and main streets, close to Har Ki Pauri and Rajaji National Park.
serviceHow is the service attitude at the hotel?＋
Service scores 9.1/10. Guests consistently praise friendly and helpful staff like Sonu and Shubham. The front desk offers free reception services.
diningAre there rich dining options? Is breakfast extra?＋
Food quality is well-regarded. There is an on-site restaurant and cafe. Buffet breakfast is available daily for a surcharge, along with 24-hour room service.
roomWhat is the condition of the rooms? Any common issues?＋
Room score is 8.1. While some rooms are new and clean, guests report issues like odors, drainage problems, poor soundproofing, and unstable hot water.
facilityWhat fitness and business facilities does the hotel offer?＋
The hotel features a 24-hour health club and business center. It also offers free WiFi, meeting rooms, and luggage storage, with a facility score of 7.8.
policyWhat are the check-in/out times? Are pets or children allowed?＋
Check-in is at 13:00 and check-out at 11:30. Pets and children are not allowed at this property.
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