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Itza Hotel Boutique Internacional

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableNightclubLuggage storageSafety deposit boxFax/photocopyingIroning serviceAll 54 facilities +
Review
Official

Located in Cuenca's historic city center, a hub of tourist, cultural, and financial activity, the Itza Hotel Boutique Internacional is surrounded by architectural landmarks, museums, jewelry stores, and restaurants. Its 15 rooms, spread over 3 floors, offer a unique experience within a beautifully restored 1935 heritage building, blending historic charm with modern comfort and thoughtful design. The hotel features the wonderful Zaza 360 rooftop bar serving a delicious menu of casual food and drinks, the Santo Placer restaurant with its diverse selection of local and international cuisine, and the elegant Whiskey Lounge, perfect for work or social gatherings. Guests can also enjoy in-room minibars, 24-hour room service, laundry service, and a 24-hour reception.

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Guest scores & sentiment

From 159 guest reviews · multi-source · as of 2026-07-18

Guests praise the prime location, colonial decor, rooftop views, and attentive staff, with breakfast highly rated. Common complaints include poor room design (hard-to-find switches, no-window rooms), noise from stairs/events, and occasional equipment issues.

Dimension scores · cross-source

Location9.8
Cleanliness9.8
Service9.7
Facilities9.6
Surroundings9.6
Value8.4
PraisedExcellent central location · Attentive and friendly staff · Delicious and varied breakfast · Stunning rooftop views
ComplaintsLack of AC in some rooms · Small or poorly lit standard rooms · Noise issues and thin walls · Poorly designed fixtures

KEYIdeal for culture lovers. Book higher-floor/view rooms to avoid noise, verify window functionality, and check local power conditions.

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