HM Playa del Carmen
The 4-star Hotel HM Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, taxi service, ticket service. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, closet. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, outdoor pool. Hotel HM Playa del Carmen combines warm hospitality with a lovely ambiance to make your stay in Playa Del Carmen unforgettable.
Guest scores & sentiment
From 115 guest reviews · multi-source · as of 2026-07-19
Guests consistently praise the prime location near 5th Avenue and the beach, the lush pool area, friendly staff, and abundant breakfast. Common complaints involve noisy or hard-to-control AC units, thin walls, occasional moisture or darkness in some rooms, inconsistent front desk service, and unexpected charges or unclear breakfast inclusion policies.
Dimension scores · cross-source
KEYIdeal for travelers prioritizing location and pool ambiance. Confirm breakfast inclusion upfront and request higher-floor or interior rooms if sensitive to noise or dim lighting.
Room types · 10
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Junior Suite with Terrace and City view
This suite has air conditioning, full bathroom with shower, and hair dryer. Some of the rooms have a terrace (upon request).
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Junior Suite with Terrace and city view (2 Adults + 1 Child)
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.
Rates / book on FlyerTrip →Junior Suite with Terrace and city view (2 Adults + 2 Children)
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also offers air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
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Junior Suite
This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
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Double Room
The spacious twin/double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room offers a TV with satellite channels, a wardrobe, a safe deposit box and a tiled floor.
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Double Room(2 Adults + 1 Child)
The spacious twin/double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room features a wardrobe, a safe deposit box, a tiled floor and a TV with satellite channels. The unit has 2 beds.
Rates / book on FlyerTrip →Double Room (2 Adults + 2 Children)
The spacious twin/double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin/double room offers a wardrobe, a safe deposit box, a tiled floor and a TV with satellite channels. The unit offers 2 beds.
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Double Room Single Use
<p><strong>1 Double Bed</strong></p><p>301 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-cm plasma TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator and room service </p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Desk, safe, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning, daily housekeeping, and heating</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>
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Double Room with Balcony
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room.
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Double Room with Terrace and City View
The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower.
Rates / book on FlyerTrip →Facilities · 69
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.