Name: Mayang Sari Beach Resort
Address: Jalan Panglima Pantar, Lagoi, ID

Official

This 3 star hotel is located on the coastline of Bintan and was established in 1996. It is close to the Beach. The Hotel has a coffee shop and a fitness centre/gym. All 50 rooms are equipped with minibar, hairdryer, safe, trouser press, ironing set and air conditioning.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the shuttle service, friendly staff, and renovated sea-view chalets. Common complaints include beach tar/oil, lack of on-site pool, limited dining options, and occasional noise or insect issues.

Dimension scores · cross-source

Surroundings9.2

Location8.9

Service8.5

Cleanliness8.4

Facilities8.1

Rooms7.9

Value7.7

＋ PraisedExcellent beach environment · Spacious and renovated rooms · Friendly and helpful staff · Clean and comfortable facilities

－ ComplaintsTar and jellyfish on beach · High food prices · No on-site pool · Declining food quality

KEYIdeal for beach lovers seeking tranquility. Avoid rainy season due to potential oil slicks; ensure you accept the lack of an on-site pool.

FAQ · grounded in hotel data & reviews

locationWhat is the location and transport situation?＋

Nestled on Lagoi's shores with an environment score of 9.2, the resort offers a highly praised free beach shuttle. Discounted parking and a tour desk are also available for convenient exploration.

diningWhat are the dining options like?＋

The Kelong Restaurant serves Chinese and Indonesian seafood over water, while Neydles House offers authentic Asian noodles. Reviews highlight a varied breakfast, though some guests note limited options or higher prices.

familyIs this hotel suitable for families?＋

Highly suitable for families, with guests praising spacious, renovated rooms and dedicated kids' play equipment. The complimentary shuttle and friendly service make it a top choice, backed by a 99% recommendation rate.

coupleHow is the experience for couples?＋

Couples love the private, Balinese-style sea-view chalets with terraces for a romantic escape. While many reviews praise the tranquil setting, some note occasional air conditioning noise or slightly aged facilities.

roomWhat are the room facilities and cleanliness like?＋

Rooms feature air conditioning, wooden interiors, and private terraces, scoring 8.4 for cleanliness. Renovations have improved comfort, though isolated reports mention insects or noise; request specific needs via concierge.

policyWhat are the check-in/out times and policies?＋

Check-in is at 15:00 and check-out at 12:00. Children are welcome while pets are not allowed. Guests may opt out of daily cleaning, and cashless payment plus invoicing are available per local safety protocols.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Chalet with Garden View

2 × Twin bed / 1 × Queen bed35 ㎡up to 3

Offering garden views, this air-conditioned chalet comes with a daybed and tea/coffee-making facilities. Private bathroom has shower facilities.

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Sea View Chalet

2 × Twin bed / 1 × Queen bed35 ㎡up to 3

Offering sea views steps away from the beach, this 35 square-yard chalet features a flat-screen TV and a private veranda. Private bathroom comes with a shower, a hairdryer and upgraded amenities.

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Garden View Chalet

1 × King bed34 ㎡up to 3

1 King Bed OR 2 Twin Beds376-sq-foot room with garden views Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

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Facilities · 84

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFree beach shuttleHealth or beauty spa nearbyAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireMassage servicesParkingTerraceTable tennisCurrency exchangeConcierge serviceKid mealsKids' outdoor play equipmentOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside property24-hour securityDelivered food - securely coveredKey card accessInternet accessJapanese gardenFree beach shuttleFishing nearbyNo accessible shuttleClubhouseOffsite parking discounted rates availablePaddle boating nearbyBulk dispenser for toiletriesPlayground on sitePool sun loungersPrivate beach nearbyReception hallBilliards or pool tableScuba diving on siteSelf parking (surcharge)Bicycle-friendly propertyShopping on siteBeach umbrellasBeach toysSnack bar/deliSnorkeling on siteBeach club nearby (surcharge)ATM/bankingSupervised childcare/activitiesTelevision in common areasVegetarian menu options availableAccessible shuttleWater sports equipmentWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible