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The St. Regis New York

★★★★★·9.2/ 10Excellent
SSt. Regis·Marriott Bonvoy·Hotels
1904 opened · 2013 renovated· Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 53 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering New York (NY) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The St. Regis New York · 万豪大使入住报告(2024年11月)

  • NUA 升房被拒,但是入住的时候给升了套房。其实是换了两间房,一间升 Madison Suite,另一间升 Astor Suite
  • 现在会员早餐是严格只能点菜单的 continental breakfast
  • 酒店的大堂和餐厅刚刚翻修了,但是早餐菜单选择少了好多
  • 两间房都升了套超出预期,但是早餐太拉跨了
2025-02-16

ThunderFat · 2025-02-16 · Source ↗

The St. Regis New York · 万豪大使入住报告(2024年6月)

  • 不给升套,积分房嘛也可以理解了。
  • 之前是给 credit,现在就是严格只能点 Continental Breakfast 了。
  • 酒店大堂正在翻新,预计8月结束。
  • 说是明年准备翻新客房了,确实该 renovate 了。
2024-06-30

ThunderFat · 2024-06-30 · Source ↗

The St. Regis New York · 万豪钛金入住报告(2023年11月)

  • 谈心升级麦迪逊套房。
  • 给了4pm。
  • 住了很多次了,佛系谈心给了个麦迪逊套房也算不错吧。
  • 这套房也挺大。但总体酒店真的需要翻新了。
2024-05-18

ThunderFat · 2024-05-18 · Source ↗

See all 7 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, elegant decor, spacious rooms, butler service, and sleep quality. Common complaints include construction chaos, slow check-in, missing doorman/concierge, inconsistent service, and value concerns.

Dimension scores · cross-source

Location9.8
Surroundings9.6
Cleanliness9.4
Service9.0
Facilities8.5
Value7.8
+ PraisedSpacious and comfortable rooms · Excellent butler service · High-quality bedding and sleep · Classic luxury atmosphere
- ComplaintsRenovations limit facilities · Chaotic check-in process · Inconsistent dining experience · Disputes over extra fees

KEYSuitable for those seeking classic luxury and butler service. Be prepared for construction disruptions and verify benefits in advance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in the heart of Manhattan with a location dimension score of 9.8, it offers excellent transport links and easy walking access to major business districts and attractions.
serviceWhat signature services does the hotel offer, and how is the butler service?+
Features 24-hour butler service scoring 9.0 in service dimensions. Guests highly praise its professionalism, though some note temporary gaps in basic services like doormen due to ongoing renovations.
roomWhat are the room facilities and overall living experience like?+
Spacious rooms feature flat-screen TVs, plush bathrobes, minibars, and safes. With environment and cleanliness scores of 9.6 and 9.4, guests enjoy quiet, restful stays despite occasional renovation-related glitches.
diningWhat dining options are available, and how is the breakfast quality?+
The hotel houses two on-site restaurants offering exquisite dining. While some guests appreciate the renovated menus, breakfast quality can vary, and certain public dining areas were temporarily closed during construction.
familyIs the hotel suitable for families, and what is the child policy?+
Children are welcome, and professional babysitting services are available. Family guests often praise the luxurious suites and butler service, though some note that facility maintenance can occasionally impact the experience.
memberWhat benefits do Marriott Bonvoy members receive here?+
Official benefits include bonus points across all tiers, lounge access, and late checkout. Observed perks frequently mention room upgrades and complimentary breakfast, which are non-guaranteed guest observations subject to availability.
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