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Hotel Estelar Altamira

★★★★★·9.3/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 70 facilities +
Review
Official

Framed by the towering mountains of the Cordillera Central and opposite the hill of Martinique, the hotel is located in one of the most strategic areas of the city, within walking distance of the financial sector. There are numerous restaurants, bars, nightclubs and shopping venues also within walking distance. There is a bus stop right beside the hotel. The hotel is also just 5 minutes from the airport. This establishment is a combination of a city hotel and tourism business setting, located in a quiet atmosphere with personalised service and style ranking among the best in Colombia. The hotel offers all the services, space, technology, comfort and privacy to enjoy a business or leisure trip to Ibague. The conference hotel was fully refurbished in 2009 and consists of a total of 108 accommodation units. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include air conditioning, a hotel safe, currency exchange, cloakroom, lift access to the upper floors, a hairdressing salon, children's playground, as well as 24-hour room service and the laundry service. Guests can wine and dine in the café, bar or restaurant, whilst business travellers will appreciate the conference facilities and wireless Internet access. Furthermore, those arriving by car can leave their vehicle in the car park or garage. The rooms are equipped with air conditioning, a satellite TV, electronic safe box, electronic locks, two separate phone lines with voicemail and wireless Internet access. All of the rooms are en suite with a shower, bath and a hairdryer. Guests also enjoy the comfort of a double or king-size bed. Further in-room amenities include a radio, kitchenette with minibar, as well as a balcony or terrace.

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Guest scores & sentiment

From 513 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff, pools, and dining. Main complaints involve aging facilities (noisy AC), slow service response, high prices, and check-in inefficiencies.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness8.9
Facilities8.8
Surroundings8.8
PraisedBeautiful and quiet environment · Friendly and helpful staff · Good facilities and comfort · Popular pool facilities
ComplaintsInconsistent food quality · Noise issues and slow response · Disputes over double taxation · Aging facilities and poor maintenance

KEYSuitable for families seeking relaxation. Book renovated upper-floor rooms; expect older facilities and confirm dining policies.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Ibagué's financial center with a short drive to the airport, scoring 9.0 for location. It offers convenient access to the city core.
diningWhat are the distinctive dining options?
Features Italian, French, and Argentinean cuisine at venues like La Toscana and Le Bistrot. Dining is highly praised as a key highlight of the stay.
familyIs this hotel suitable for family trips?
Highly suitable. 261 family guests praised the friendly staff and pool facilities. The hotel allows children, offers kid meals, and provides a quiet, comfortable environment.
businessHow is the experience for business travelers?
Well-received by business guests who appreciate the diverse facilities and quiet environment. Business services like faxing are available, though some noted AC noise.
coupleAny recommendations for couples?
130 couples praised spacious rooms, quality breakfast, and pool views. The quiet atmosphere is ideal for relaxation, though AC maintenance should be noted.
roomHow are the room facilities and services?
Equipped with AC, cable TV, minibar, and soundproofing. Some guests noted noisy AC or aging decor, but cleanliness scores 8.9, ensuring basic comfort.
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