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The Windsor Suites

★★★★·9.2/ 10Excellent
·Hotels
📍1700 Ben Franklin Pkwy, Philadelphia, Pennsylvania, 19103 · Philadelphia ↗
Express check-outFitness facilities24-hour front deskLuggage storageExpress check-in/check-outFree WiFiAll 41 facilities +
Review
Official

The Windsor Suites Philadelphia offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.

04

Guest scores & sentiment

From 390 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, spacious rooms with kitchens, and central location. Complaints focus on worn facilities, poor soundproofing, slow elevators, and parking issues.

Dimension scores · cross-source

Location9.4
Service9.0
Cleanliness8.8
Surroundings8.8
Facilities8.7
Value8.6
＋ PraisedExcellent location · Spacious rooms with kitchens · Friendly staff and secure · Good value
－ ComplaintsNoise issues · Equipment failures or dated · Room type mismatch · Cleanliness issues

KEYSuitable for those valuing space/service/kitchen. Avoid if sensitive to wear/noise; expect elevator delays.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
The hotel boasts an excellent central location (dimension score 9.4). It is highly convenient for exploring Philadelphia's attractions.
roomWhat are the highlights of the room facilities? Is it suitable for long stays?＋
Rooms are spacious with full kitchens, offering great value (99% recommendation rate). They feature plush pillowtop beds, ideal for families or long stays.
diningWhat dining options are available on-site?＋
The hotel features 2 on-site restaurants and 2 bars/lounges, along with room service. Guests can enjoy meals or unwind with drinks conveniently.
serviceHow is the staff service attitude?＋
Staff are praised for being friendly and professional (service dimension score 9.0). Many guests specifically highlighted helpfulness from front desk employees.
facilityDoes the hotel have fitness or leisure facilities?＋
Yes, the hotel offers a 24-hour fitness center and a seasonal heated outdoor pool. There is also a rooftop terrace and conference spaces.
pros_consWhat pros and cons should I know before booking?＋
Pros: Great location, spacious rooms with kitchens, good service. Cons: Facilities show wear, poor soundproofing, long elevator waits, and slow parking service.
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