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The Capital Zimbali

★★★★·8.8/ 10Recommended
·Hotels
Meeting roomsFitness facilitiesFull-service spa24-hour front deskGardenLuggage storageAll 40 facilities +
Review
04

Guest scores & sentiment

From 256 guest reviews · multi-source · as of 2026-07-11

Guests praise the warm staff, scenic views, and extensive facilities, especially breakfast. Common complaints include freezing AC, poor WiFi, inconsistent service, maintenance issues, and cumbersome check-in.

Dimension scores · cross-source

Location9.4
Rooms9.3
Service9.3
Cleanliness9.3
Wi-Fi9.2
Facilities9.2
Surroundings9.0
Value8.9
PraisedFriendly and professional staff · Comfortable, clean rooms with beautiful views · Excellent and varied breakfast · Luxurious and family-friendly amenities
ComplaintsAir conditioning too cold · Poor WiFi connectivity · Maintenance issues (shower/plugs) · Noise from entertainment areas

KEYIdeal for families seeking relaxation. Check AC settings, prepare for poor WiFi, and inspect room maintenance.

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