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Casa Agape Boutique Hotel Rooftop Pool & Beach club access

★★★★·8.9/ 10Recommended
·Hotels
📍Calle Polar Poniente Lote 10, esq. Géminis Norte. · Tulum ↗
📞+5219841346434
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxAll 60 facilities +
Review
Official

'Enjoy a relaxing stay at Casa Agape Hotel Tulum with Beach Club Access, located in Tulum City Center. Take a dip in the outdoor pool, indulge in onsite massages, or grab a bite at the Casa Vegana Mexican Green restaurant or snack bar. A complimentary continental breakfast is served daily. The 12 air-conditioned rooms feature minibars, complimentary Wi-Fi, and private bathrooms with showers and toiletries. The hotel also offers convenient amenities such as a 24-hour front desk, luggage storage, laundry facilities, and free self-parking. A roundtrip airport shuttle is available for a surcharge. You'll be within a 5-minute drive of Tulum National Park and Gran Cenote, and a short drive from Tulum Mayan Ruins and Tulum Beach. '

04

Guest scores & sentiment

From 197 guest reviews · multi-source · as of 2026-07-17

Guests praise the central location, spacious decor, rooftop pool, and friendly staff. Common complaints include lack of elevator, noise pollution affecting sleep, maintenance issues, and misleading beach club access descriptions.

Dimension scores · cross-source

Value9.0
Location9.0
Service8.8
Facilities8.6
Cleanliness8.6
Surroundings8.6
＋ PraisedCentral location · Stylish & spacious rooms · Attentive staff · Rooftop dining
－ ComplaintsStreet noise & soundproofing · Limited breakfast options · Small pool & cleanliness · Soft mattresses

KEYSuitable for those exploring town who accept no elevator and noise. Bring earplugs, verify beach club terms, and avoid if seeking quiet sleep.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?＋
Located in Tulum's center, it is within walking distance to the bus station and attractions like the Archaeological Site. The location dimension scores 9.0, praised for its convenience.
roomWhat are the room facilities like? Is it soundproof?＋
Rooms feature AC, free WiFi, patios, and modern amenities in spacious layouts (Cleanliness: 8.6). However, some guests report street noise affecting sleep, and there is no elevator.
diningWhat kind of dining is offered? How is the breakfast?＋
The hotel features the Casa Agape vegan restaurant and an on-site coffee shop. Guests appreciate the rooftop pool breakfast, though some families note limited options or inconsistent quality.
facilityWhat leisure facilities are available? Can I swim?＋
Facilities include outdoor and rooftop pools, gardens, terraces, and solariums. While beach club access is mentioned, some guests note it is far and potentially misleading, so verify official details.
serviceHow is the staff service? What extra services are offered?＋
Staff service is highly rated (Service: 8.8). Services include concierge, tour desk, luggage storage, massage, and 24-hour security. Guests generally praise the friendly and professional team.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 11:00. Children are allowed, but pets are not. Cashless payment and contactless check-in/out are also available.
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