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Hotel Do Caracol

★★★★·8.9/ 10Recommended
·Hotels
2002 opened· 100 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 71 facilities +
Review
Official

Hotel do Caracol offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Services offered by car hire and shuttle at the hotel ensure effortless exploration of Angra Do Heroismo. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Hotel do Caracol, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Hotel do Caracol is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. At Hotel do Caracol, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel do Caracol. Unwind after a long day by stopping by massage, hot tub, solarium, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 523 guest reviews · multi-source · as of 2026-07-05

Guests praise the sea views, friendly staff, and breakfast. Common complaints include aging facilities, poor soundproofing, AC issues, and maintenance lapses.

Dimension scores · cross-source

Cleanliness8.7
Facilities8.5
Surroundings8.4
Service8.1
Location8.1
Value8.0
+ PraisedFriendly and helpful staff · Excellent breakfast · Beautiful views and good location · Good value for money
- ComplaintsOutdated facilities needing renovation · Poor soundproofing · Indoor pool water too cold · Hygiene issues (cockroaches/odors)

KEYSuitable for those valuing views and service. Expect older facilities; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Yes, with a location score of 8.1, it is widely considered very convenient. The hotel features a stunning seaside terrace and pool overlooking the Atlantic Ocean.
diningHow is the breakfast? What are the options?+
The breakfast is rich, tasty, and highly praised, featuring local specialties. The hotel has an in-house restaurant, room service, and kid meals.
familyIs this hotel suitable for families with children?+
Yes, it is family-friendly. Guests appreciate the enthusiastic staff, convenient location, and rich breakfast. Children particularly enjoy the indoor swimming pool.
coupleWhat experiences do you recommend for couples?+
Couples highly recommend the sea views and superior location. You can enjoy holistic treatments at the full-service spa or relax in the heated indoor pool and hot tub.
roomHow is the soundproofing and air conditioning in the rooms?+
Some rooms have soundproofing and AC, but this is a major complaint. Many guests report poor soundproofing and AC failures or inefficiency, so verify before booking if you need quiet.
serviceHow is the attitude and professionalism of the hotel staff?+
With a service score of 8.1, staff are generally described as enthusiastic, professional, and friendly. Most guests highly affirm their service attitude.
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