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Club Wyndham Smoky Mountains

★★★·8.9/ 10Recommended
·Hotels
Fitness facilities24-hour front deskSaunaFree WiFiTable tennisConcierge serviceAll 32 facilities +
Review
Property information · Hotelbeds

Warm, friendly Southern spirit combines with plenty of entertainment at Wyndham Smoky Mountains, making it great for reunions and other special occasions. Guests enjoy year-round swimming in the resort's two indoor and two outdoor swimming pools. There's also an outdoor children's pool and 'spray ground' with fountains, water buckets and cannons and two outdoor hot tubs. The fun continues with a fitness center, sauna, miniature golf, playground, plus picnic/BBQ areas. Daily activities are scheduled for kids and adults, and there's live entertainment in the evening.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious, clean units and convenient location near attractions. Common complaints include high-pressure timeshare sales pitches, poor soundproofing causing noise issues, and occasional maintenance or accessibility shortcomings.

Dimension scores · cross-source

Location9.2
Cleanliness9.0
Service8.8
Facilities8.8
Surroundings8.8
Value8.6
+ PraisedSpacious rooms with full amenities · Comfortable bedding · Convenient location · Family-friendly activities
- ComplaintsAggressive timeshare sales pressure · Cleanliness issues in some units · Unstable hot water supply · Small pools or poor water quality

KEYSuitable for families. Be firm against sales pitches, verify room location for noise, and note some pools require driving.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?+
Located in Sevierville with a 9.2 rating, it offers easy access to attractions like the Titanic Museum and dinner shows.
familyIs this hotel suitable for families?+
Highly rated by families for spacious rooms and full kitchens, though some note cleaning inconsistencies and small pools.
roomWhat are the features of the guest rooms?+
Rooms are spacious and clean (9.0 rating) with kitchens and free Wi-Fi, but some guests report poor soundproofing.
facilityWhat leisure and fitness facilities are available?+
Features 4 pools, sauna, gym, and mini-golf (8.8 rating), though some pools require driving and water quality varies.
serviceHow is the front desk service and staff attitude?+
Staff are friendly (8.8 rating) with 24-hour front desk, but expect high-pressure timeshare sales pitches upon check-in.
policyWhat are the check-in and check-out times?+
Check-in is at 16:00 and check-out at 10:00. Pets are not allowed, and children are not permitted without adults.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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