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Master Family Club

8.3/ 10Recommended
·Hotels
Fitness facilitiesFree beach cabanasFree breakfast24-hour front deskGardenLuggage storageAll 45 facilities +
Review
04

Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praised facilities and entertainment but criticized poor, repetitive food, hygiene issues (dirty dishes, pests), paid WiFi, and outdated amenities. Some noted noise and rude staff, feeling it fell short of 5-star standards.

Dimension scores · cross-source

Value8.1
Service8.0
Cleanliness8.0
Facilities7.9
Rooms7.6
Location7.6
Wi-Fi6.3
+ PraisedRich children's water facilities · Excellent evening entertainment · Friendly and enthusiastic staff · Beautiful green environment
- ComplaintsPoor and repetitive food quality · Poor hygiene conditions · Paid and poor WiFi signal · Old facilities with poor maintenance

KEYSuitable for families prioritizing entertainment over dining. Manage expectations regarding hygiene and food quality; bring own internet solution.

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