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Best Western Plus Santa Marta Hotel

★★★★·8.7/ 10Recommended
BBest Western Plus·Best Western Rewards·Hotels
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsAll 84 facilities +
Review
Property information · Agoda

At Best Western Plus Santa Marta Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, instant tea and mini bar. Best Western Plus Santa Marta Hotel offers a hair dryer and bathrobes in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Best Western Plus Santa Marta Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the solarium situated precisely at the hotel. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 324 guest reviews · multi-source · as of 2026-07-09

Guests praise the friendly staff, spacious rooms, and rooftop pool views. Common complaints include poor soundproofing, noisy surroundings, outdated room features like non-smart TVs, inconsistent breakfast quality, and concerns about neighborhood safety and cleanliness.

Dimension scores · cross-source

Surroundings9.4
Service9.3
Cleanliness9.3
Value9.1
Location8.9
Facilities8.9
+ PraisedExcellent location · Friendly and professional staff · Comfortable and spacious rooms · Great rooftop pool views
- ComplaintsInconsistent breakfast quality · Noise from surroundings · Room odors or poor ventilation · Unstable hot water supply

KEYSuitable for those valuing service and views. Avoid if noise-sensitive; expect neighborhood safety issues and older facilities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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