The Ritz-Carlton, Santiago
At The Ritz-Carlton, Santiago, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Ritz-Carlton, Santiago, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Ritz-Carlton, Santiago, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Subject to availability
Lounge access at select properties
延迟至14:00退房 · until 14:00
积分或早餐礼遇
Guest reports
Firsthand stays — upgrades, breakfast, late checkout as delivered.
The Ritz-Carlton, Santiago · 万豪钛金入住报告(2022年11月)
- 感恩节周末入住,用 centurion concierge 订的万豪钛金+FHR只是升到 club level 的 junior suite 没给club access。
- 正好一个人给的 credit 不少,三餐都在餐厅解决了,菜品和酒水还算可以。
- $150 的 food and beverage credit 只能用在餐厅(不能用来买 club access、不能用在 mini bar),送了一瓶中央河谷还凑合的 cab(欢迎酒送 cab 有点怪)。问了句有没有套房,答已售罄,额外接着给了个50分钟的马杀鸡。
- 正好一个人给的 credit 不少,三餐都在餐厅解决了,菜品和酒水还算可以,manager 也特别热情,一入座就会问有没有饮食禁忌,是否有特殊场合需要庆祝。
Scott · 2023-01-31 · Source ↗
Guest scores & sentiment
From 281 guest reviews · multi-source · as of 2026-07-10
Guests praise the exceptional, warm service, prime location, and spacious rooms. Common complaints include aging facilities, inconsistent AC cooling, slow breakfast service, and occasional staff rudeness or logistical errors.
Dimension scores · cross-source
KEYSuitable for travelers valuing service and location. Request rooms avoiding west-facing sun due to heat; expect some aging infrastructure.
FAQ · grounded in hotel data & reviews
Room types · 16
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Presidential Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>1938-sq-foot room with city views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
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Executive Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>646-sq-foot room with city views </p><br/><p><b>Club Level</b> - Executive Lounge access</p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
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One-Bedroom Executive King Suite - Club Lounge Access
Featuring a separate bedroom, living room and sitting area, this spacious suite features a classic décor and a King feather bed with a down comforter and duvet. It also includes a spacious bathroom with a separate bathtub and shower and signature Asprey bath products.
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Junior Suite, 1 Bedroom
<p><strong>2 Queen Beds</strong></p><p>538-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
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Junior Suite, 1 Bedroom
<p><strong>1 King Bed</strong></p><p>533.7-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
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One-Bedroom Junior King Suite
This suite features spacious interiors with an independent living room area and beautiful views overlooking the city, as well as 400-thread count Egyptian cotton linens and a large marble bathroom with signature Asprey brand bath products.
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One-Bedroom Junior Suite with Two Queen Beds
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views.
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Club King Room - Club Lounge Access
This room features spacious interiors, a classic décor, open views overlooking Santiago and a large marble bathroom with signature Asprey brand bath products.
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Club Queen Room with Two Queen Beds - Club Level
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
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Club Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>430-sq-foot room with city views </p><br/><p><b>Club Level</b> - Executive Lounge access</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Club Room, 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>431-sq-foot room with city views </p><br/><p><b>Club Level</b> - Executive Lounge access</p><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p>
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Deluxe Double Room, 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>431-sq-foot room with city views </p><br/><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Smoking</p>
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Deluxe King Room with Terrace - Club Lounge Access
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as city views. The unit has 1 bed.
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Deluxe Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>431-sq-foot room with city views </p><br/><p><b>Internet</b> - Free wired internet access </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and 24-hour room service</p><p><b>Sleep</b> - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>
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King Room
This elegant air-conditioned room features breathtaking city Views, exclusive Asprey brand bath amenities, comfortable robes and slippers for guests, as well as a flat-screen cable TV and an iPod docking station. Connecting rooms are available.
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Queen Room with Two Queen Beds
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Rates / book on FlyerTrip →Facilities · 81
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.
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+ PostThe Ritz-Carlton, Santiago · 万豪钛金入住报告(2022年11月)
- 感恩节周末入住,用 centurion concierge 订的万豪钛金+FHR只是升到 club level 的 junior suite 没给club access。
- 正好一个人给的 credit 不少,三餐都在餐厅解决了,菜品和酒水还算可以。
- $150 的 food and beverage credit 只能用在餐厅(不能用来买 club access、不能用在 mini bar),送了一瓶中央河谷还凑合的 cab(欢迎酒送 cab 有点怪)。问了句有没有套房,答已售罄,额外接着给了个50分钟的马杀鸡。
- 正好一个人给的 credit 不少,三餐都在餐厅解决了,菜品和酒水还算可以,manager 也特别热情,一入座就会问有没有饮食禁忌,是否有特殊场合需要庆祝。
Scott · 2023-01-31 · Source ↗