1 / 24

Europe Hotel & Spa

Name: Europe Hotel & Spa
Address: Riedstrasse 18, Zermatt, CH

★★★★·9.4/ 10Excellent

·Hotels

📍Riedstrasse 18 · Zermatt ↗

Check-in 02:00 PM / out —

Free beach shuttleHealth or beauty spa nearbyFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 68 facilities +

Review

Official

Europe Hotel & Spa offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discover the wonders of Zermatt with ease by utilizing the services provided by car hire and shuttle. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Europe Hotel & Spa with convenient amenities like room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Europe Hotel & Spa. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes and ski lessons can be reached. Conclude your holiday perfectly with a visit to massage, hot tub, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay.

Guest scores & sentiment

From 289 guest reviews · multi-source · as of 2026-07-10

Guests praise Matterhorn views, family-style service, and excellent dining. Minor complaints include summer heat, bugs when opening windows, small spa, and occasional rude staff.

Dimension scores · cross-source

Service9.9

Cleanliness9.4

Surroundings9.4

Facilities9.2

Value9.0

Location9.0

＋ PraisedExceptional Matterhorn views · Warm and attentive service · Excellent dining and breakfast · Modern, clean, and comfortable rooms

－ ComplaintsSome rooms lack views · Small spa area · Noise and soundproofing issues · Limited sauna hours

KEYIdeal for view and food lovers. Summer guests should note potential heat and bugs; spa seekers may find it small.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located 700m from Zermatt Station with high convenience scores (9.0). Guests praise the helpful free shuttle service.

diningIs the dining experience worth recommending?＋

Dining quality is exceptional, especially the half-board option. Breakfast and dinner with wine pairings are highly praised by guests.

coupleIs it suitable for couples? What are the highlights?＋

Highly suitable for couples. 133 guests praised the Matterhorn views and warm service. Elegant rooms with balconies offer romantic mountain vistas.

familyWhat are the pros and cons for families?＋

Pros: Friendly staff, kid meals, comfortable rooms. Cons: Some rooms lack AC and get hot in summer; ski storage is limited.

roomWhat are the room facilities and views like?＋

Uniquely designed rooms with minibars and luxury bathrooms. Most offer Matterhorn views, but lower/back-facing rooms may lack scenery and can be hot in summer.

service酒店的服务水平如何？＋

Service score is 9.9. Guests praise the warm, family-like hospitality. Concierge and private check-in are available. Overall service is exceptional.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 12

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Panoramic Suite

1 × King bed72 ㎡up to 2

1 King Bed775 sq feet Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) availableNon-Smoking

Rates / book on FlyerTrip →

Suite with Mountain View

1 × Sofa bed72 ㎡up to 2

This new south-facing suite features a large balcony and a view of the Matterhorn. It also offers a large panoramic skylight with natural light, a rain shower (with a view of the mountains), a free-standing bathtub and a separate toilet. There is a separate room for children.

Rates / book on FlyerTrip →

Deluxe Family Room

2 × Twin bed / 1 × Sofa bed48 ㎡up to 4

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious family room features a mini-bar, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 3 beds.

Rates / book on FlyerTrip →

Design Superior Family Room

1 × Double bed / 2 × Twin bed48 ㎡up to 4

1 Double Bed and 2 Twin Beds516 sq feet Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) availableNon-Smoking

Rates / book on FlyerTrip →

Superior Double Room

1 × Sofa bed / 1 × Queen bed48 ㎡up to 3

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room provides a mini-bar, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Rates / book on FlyerTrip →

Superior Double Room, 1 Double Bed, Mountain View

1 × Double bed48 ㎡up to 3

1 Double Bed516-sq-foot room with mountain views Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) availableNon-Smoking

Rates / book on FlyerTrip →

Design Double Room

2 × Twin bed / 1 × Queen bed38 ㎡up to 3

This double room features a bathroom, partly open to the room, with bathtub, shower, separate toilet, hairdryer, towel heater, balcony, telephone, TV, mini-bar and safe.

Rates / book on FlyerTrip →

Design Family Room

2 × Twin bed / 1 × Sofa bed / 1 × Sofa bed / 1 × Queen bed38 ㎡up to 4

This design family room is elegantly furnished in an Alpine modern style and features a sofa bed.

Rates / book on FlyerTrip →

Family Double Room, 1 Double Bed with Sofa bed

1 × Double bed / 1 × Sofa bed36 ㎡up to 4

1 Double Bed and 1 Twin Sofa Bed388 sq feet Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingAccessibility - Closed-captioned TVNon-Smoking

Rates / book on FlyerTrip →

Design Double Room, Mountain View

1 × Double bed34 ㎡up to 2

1 Double Bed366 sq feet Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathtub or shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingAccessibility - Closed-captioned TVNeed to Know - No cribs (infant beds) availableNon-Smoking

Rates / book on FlyerTrip →

Design Double Room with Matterhorn View

1 × Queen bed33 ㎡up to 2

This modern alpine room features a south-facing balcony with Matterhorn view and a bathroom with a walk-in rain shower.

Rates / book on FlyerTrip →

Double Room Classic Design

1 × Queen bed30 ㎡up to 2

This simply furnished room are equipped with a double bed and modern setting.

Rates / book on FlyerTrip →

Nearby & map

DiningSights

Brasserie Uno

Contemporary, Seasonal Cuisine · ★ Michelin

€€€€

A bustling little restaurant of the sort you might expect to find in Berlin or New York, this place is a real gem. The tables are set close together and the atmosphere is pleasingly laid back. You can watch the two chefs in the open kitchen as they prepare a six-course surprise menu. You need to allow plenty of time for this dining experience, but the 3.5hrs are absolutely worth it: the dishes are made with regional ingredients, and great emphasis is placed on seasonality and provenance. The dishes are thoughtfully devised and full of character, revealing a distinctive culinary identity. A v

205m

Alpine Gourmet Prato Borni

Creative, Country cooking · ★ Michelin

€€€€

This elegant fine dining restaurant in the town centre is housed in the magnificent Grand Hotel Zermatterhof. The classical setting done out with fine wood panelling affords a splendid view of the church, Pfarrkirche St Mauritius. Choose between two appealing set menus: One has an international focus with regional touches; the other is vegetarian and showcases regional produce. Besides the meticulous preparation, the balance of the flavours and the exceptional quality of the ingredients, the robust stocks and sauces deserve a special mention for the striking contrasts they add. Attentive servi

303m

Capri

Italian · ★ Michelin

€€€€

You don't have to venture to the island of Capri for sophisticated classic Italian cuisine, because the chefs of Capri Palace spend the winter at this restaurant in Zermatt. The lift takes you to the fourth floor of Le Petit Cervin (adjoining Mont Cervin Palace) in under 20 seconds. Diners can choose between two set menus – one of them vegetarian – or order à la carte. Service is attentive and seamlessly coordinated. In the elegant interior, premium materials and warm, light-toned wood combine to create a refined yet welcoming ambience. Tip: Opt for a window table to make the most of the view.

450m

After Seven

Creative · ★ Michelin

€€€€

The lift takes you up to the fine dining restaurant on the third floor of Backstage Hotel. Relax over an aperitif on the comfortable couch stationed beneath an originally designed chandelier made up of musical instruments. Then comes the creative surprise menu composed of five or six courses, which is prepared in the open kitchen by Florian Neubauer's dedicated team, and features dishes such as mussel, artichoke and chorizo, or beef, onion and sansho pepper. A novel touch: The bread is baked right at your table. There is also an optional cheese course. To accompany both set menus, you can choo

469m

Bazaar

middle_eastern, asian · Bib

€€

At this restaurant in the chic Alpine CERVO Mountain Resort, located at the end of a ski slope, you are whisked away to an exotic and predominantly vegetarian world of flavours, ranging from Arab to Chinese specialities, from baba ganoush (smoked eggplant, tahini, pomegranate and garlic) to the Indian dal makhani (black lentils, sweet potatoes, mustard tarak and chapati) and dim sum such as "Phoenix Eye" (tofu, glass noodles, black mushrooms and wombok) or Tibetan tse tang churo momos, and sweet mezze for dessert. The atmosphere is nice and laid back. From the conservatory you can look out ove

561m

Lusi Brasserie

French, International

€€

A tip before we get started: In fine weather, be sure to nab a table on the terrace in front of the building, from which you can take in stunning views of the Matterhorn! But the brasserie of the long-established Grand Hotel Zermatterhof also provides a delightful, classically elegant setting with its lovely walnut panelling and partially glass-paned vaulted ceiling. The cuisine is French and draws on international influences. The menu includes "Lusi Classics" such as calf's head, and traditional dishes such as Wiener schnitzel, steak tartare, burgers and flammkuchen – and there is always an e

319m

The Omnia

Modern Cuisine, Vegetarian

€€€

A lift whisks you up here from the pedestrian area – to some breathtaking views! The restaurant in the hotel of the same name presents an attractive à la carte menu, including vegetarian dishes. Those who enjoy the element of surprise can opt for the five-course "Chef's Choice" set menu (with meat/fish or vegetarian), with optional wine pairings. The wine list boasts a fantastic selection of labels from Switzerland and France, especially Burgundy and Bordeaux. The modern, upscale interior has clean lines and is furnished with large granite-topped tables. Tip: Start with an aperitif in the invi

396m

ad lib

Seasonal Cuisine, Creative

€€€€

Dietmar and Nicole Sawyere have moved on from Dallenwil, where they enjoyed great success with two restaurants at Gasthaus zum Kreuz. Since December 2025, the dedicated couple, along with their daughter and son and the Dallenwil team, have been running this compact restaurant in the charming Hotel Welschen. The cuisine, rooted in classical traditions and inspired by the seasons, is presented as a five-course menu, with optional dishes to add on or swap in. A fine example of the bold and technically precise cooking is the tender Alpine Angus beef served with aromatic white asparagus tips and a

541m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Europe Hotel & Spa

Guest scores & sentiment

Room types · 12

Panoramic Suite

Suite with Mountain View

Deluxe Family Room

Design Superior Family Room

Superior Double Room

Superior Double Room, 1 Double Bed, Mountain View

Design Double Room

Design Family Room

Family Double Room, 1 Double Bed with Sofa bed

Design Double Room, Mountain View

Design Double Room with Matterhorn View

Double Room Classic Design

Facilities · 68

Nearby & map