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Hotel Grace Hakuba

★★★·8.3/ 10Recommended
·Hotels
📍5141 Hokujo, Hakuba, Nagano, 399-9301 · Hakuba ↗
27 rooms· Check-in 03:00 PM / out 10:00 AM
Free WiFiSki storageSafe-deposit box at front deskSki equipment rentals on siteSki passes availableSki storageAll 9 facilities +
Review
04

Guest scores & sentiment

From 83 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near slopes and buses, plus the onsen and breakfast. Major complaints include outdated facilities, poor cleanliness in some rooms, noise from nearby bars, and limited reception service.

Dimension scores · cross-source

Service7.6
Cleanliness7.6
Facilities7.4
Surroundings7.4

KEYSuitable for skiers prioritizing location over luxury. Avoid if sensitive to noise or cleanliness; expect outdated decor and limited reception service.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it easy to get to the ski resort?＋
Guests highly praise the prime location near slopes and buses, making transport very convenient.
facilityWhat special facilities does the hotel offer?＋
It features a highly rated onsen, free WiFi, ski storage/rental, and free self-parking.
diningHow is the breakfast? Is there a restaurant?＋
Breakfast is praised as rich and delicious. The hotel has a restaurant and two bars/lounges.
pros_consWhat are the main pros and cons of staying here?＋
Pros: great location, onsen, breakfast. Cons: outdated facilities, cleanliness issues, nighttime noise.
serviceHow is the front desk service?＋
Staff are generally friendly, but some guests report a lack of reception service.
policyWhat are the check-in and check-out times?＋
Check-in is at 15:00, check-out at 10:00. Please note pets are not allowed.
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